Technical Application Support

The I&AM application access team provides logical access control support across multiple business units throughout the corporation. This is against a diverse range of applications within the wholesale and retail banking environments.

The team are responsible for ensuring Logical Access Control is provisioned in line with policy and to ensure the highest standards of security are attained.

Key Responsibilities:

* Demonstrate clear operational skills against the logical access control requirements for all applications in scope within the Application Access team.

* In line with procedures provide efficiencies against all RTB servicing queues to a timely and effective manner

* Ensure all operational activities comply against audit and group security & fraud internal compliance rules.

* Develop and maintain a strong relationship with key business areas to continue delivering an enhanced service to our customers.

* Understand the business priority and impact when problems occur and communicate and escalate as appropriate.

Key Capabilities, Knowledge, Skills and Experience

* Strong communication skills

* Strong time management and organisational skills

* Good understanding of IT support functions

* Good understanding of operational risk and Logical Access Control standards.

* Ability to analyse and escalate issues if required
To find out more about Orgtel please visit www.orgtel.com