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Technical Analyst on Site Delivery, Operations
Eingestellt von Modis
Gesuchte Skills: Support, Client
Projektbeschreibung
I have just received a new Contract requirement for a Technical Analyst on site Delivery to work in Autun/Mehun in France and Oslo/Rognan in Norway for 12 months, the details are below. If you are suitable and interested in this role then please can you send me your updated CV with a summary of your rate and availability and I will call you before sending you to my client. If however this role is not for you then perhaps you could assist me by recommending someone who could be available. I can offer a referral fee if we place anyone you recommend Thanks in advance!
Location - Autun/Mehun in France and Oslo/Rognan in Norway.
Start - ASAP
Duration - 12 months
Technical Analyst on site Delivery
Details Of Project:-
Areas of responsibility
Operations & Support
* Install, configure and maintain IS/IT infrastructure in compliance with standards, procedures and operating methods
* Monitor the running of logical and physical IT equipment, according to standards, frameworks, operating methods and safety procedures
* Provide users with technical assistance
* Process service request fulfillment
* Perform operational testing and technical qualification
* Categorize and log incidents.
* Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place
* Hardware repairs and preventative maintenance (quarterly, bi-annually).
* Manage IT store room space and imaging stations
* Administering repairs and re-calls.
* Asset tagging of equipment.
* Warranty management.
* Working closely with on-site helpdesk to ensure all hardware issues resolved.
* Liaising daily with Inventory teams in various countries.
* Monitor, update and maintain ticket queues, work on tickets.
* Imaging new desktops & Laptops.
* Asset tag auditing and management.
* Receiving new hardware (inbound stock).
* Maintaining inventory stock levels of standard equipment.
* Assisting with ordering non-standard items.
* Deployment of phones.
* Ensure SLAs are being met.
Design
* Check that risks and security procedures of technical equipment are compliant with risks & security policy
* Carry out availability, security testing and acceptance of IT equipment
Required skills and qualifications
* Language: English professional written and spoken
* Minimum of 2 years of experience in supporting IT solutions
Location - Autun/Mehun in France and Oslo/Rognan in Norway.
Start - ASAP
Duration - 12 months
Technical Analyst on site Delivery
Details Of Project:-
Areas of responsibility
Operations & Support
* Install, configure and maintain IS/IT infrastructure in compliance with standards, procedures and operating methods
* Monitor the running of logical and physical IT equipment, according to standards, frameworks, operating methods and safety procedures
* Provide users with technical assistance
* Process service request fulfillment
* Perform operational testing and technical qualification
* Categorize and log incidents.
* Diagnose causes, and support resolution of incidents/problems in compliance with the procedures in place
* Hardware repairs and preventative maintenance (quarterly, bi-annually).
* Manage IT store room space and imaging stations
* Administering repairs and re-calls.
* Asset tagging of equipment.
* Warranty management.
* Working closely with on-site helpdesk to ensure all hardware issues resolved.
* Liaising daily with Inventory teams in various countries.
* Monitor, update and maintain ticket queues, work on tickets.
* Imaging new desktops & Laptops.
* Asset tag auditing and management.
* Receiving new hardware (inbound stock).
* Maintaining inventory stock levels of standard equipment.
* Assisting with ordering non-standard items.
* Deployment of phones.
* Ensure SLAs are being met.
Design
* Check that risks and security procedures of technical equipment are compliant with risks & security policy
* Carry out availability, security testing and acceptance of IT equipment
Required skills and qualifications
* Language: English professional written and spoken
* Minimum of 2 years of experience in supporting IT solutions
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges