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Technical Analyst (m/f)
Eingestellt von Hays aus Mannheim, Universitätsstadt
Gesuchte Skills: Support, Lan
Projektbeschreibung
REFERENZNUMMER:
327801/7
IHRE AUFGABEN:
-Handle general PC, telephony and audio visual problem management and resolution
-2nd and 3rd level support for users in Switzerland and remote offices in Europe
-Work with remote teams to ensure the infrastructure environments achieve maximum up-time
-Follow standard practice and procedures to provide solutions within standards and policies
-Incident Management, Problem Management and Change Control
-Working with external systems and service providers to facilitate the resolution of problems
-Travel to other European locations to carry out support tasks
IHRE QUALIFIKATIONEN:
-Experience with the following products: Windows 7/Windows 10, Windows 2008/2012 Server, Active Directory, Exchange 2010/2013
-Good knowledge working with PC/LAN environments
-Experience regarding server installation, configuration and administration, PC imaging
-Experience with Video Conference equipment and with configuring laptops and desktops
-Good hardware knowledge
-English and French speaker
-Excellent communication skills and enthusiastic personality
WEITERE QUALIFIKATIONEN:
Helpdesk/support
327801/7
IHRE AUFGABEN:
-Handle general PC, telephony and audio visual problem management and resolution
-2nd and 3rd level support for users in Switzerland and remote offices in Europe
-Work with remote teams to ensure the infrastructure environments achieve maximum up-time
-Follow standard practice and procedures to provide solutions within standards and policies
-Incident Management, Problem Management and Change Control
-Working with external systems and service providers to facilitate the resolution of problems
-Travel to other European locations to carry out support tasks
IHRE QUALIFIKATIONEN:
-Experience with the following products: Windows 7/Windows 10, Windows 2008/2012 Server, Active Directory, Exchange 2010/2013
-Good knowledge working with PC/LAN environments
-Experience regarding server installation, configuration and administration, PC imaging
-Experience with Video Conference equipment and with configuring laptops and desktops
-Good hardware knowledge
-English and French speaker
-Excellent communication skills and enthusiastic personality
WEITERE QUALIFIKATIONEN:
Helpdesk/support
Projektdetails
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges