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Technical Account Manager with French
Eingestellt von RM IT Professional Resources AG
Gesuchte Skills: Support, Engineering
Projektbeschreibung
TECHNICAL ACCOUNT MANAGER WITH FRENCH WANTED FOR OUR ZURICH BASED CLIENT.
YOUR EXPERIENCE/SKILLS:
- Bachelor degree or 4+ years of work experience in a Partner Management or B2B support role
- Profound Project Management background, combined with working across cross-functional teams
- Competency to lead multiple projects with competing priorities while working independently to drive projects to completion
- Capability to provide effective and pro-active communication to various stakeholders and a good command of effective problem-solving, troubleshooting and analytical skills
- LANGUAGES: FLUENT FRENCH AND ENGLISH SKILLS BOTH WRITTEN AND SPOKEN
YOUR TASKS:
- Assisting partners in integrating their data and giving them high touch technical support
- Consulting affiliates on the best way to integrate with the company's product by understanding how their data is structured
- Patching, escalating and responding to product support requests from partnership teams as well as leveraging internal tools, logs and data to identify troubleshoot issues
- Connecting the Technical Services Product and Tools Operations, internal Product/Engineering and Development teams by arranging operating processes, reporting cadence and ongoing communications with stakeholders
- Building operational tools, expertise on new processes and tracking applications
- Analysing and reporting on relevant partner or support Key Performance Indicators (KPIs) including optimising and seeking to reduce cost through tool or process improvements
START: ASAP
DURATION: 6 MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH 13379
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
YOUR EXPERIENCE/SKILLS:
- Bachelor degree or 4+ years of work experience in a Partner Management or B2B support role
- Profound Project Management background, combined with working across cross-functional teams
- Competency to lead multiple projects with competing priorities while working independently to drive projects to completion
- Capability to provide effective and pro-active communication to various stakeholders and a good command of effective problem-solving, troubleshooting and analytical skills
- LANGUAGES: FLUENT FRENCH AND ENGLISH SKILLS BOTH WRITTEN AND SPOKEN
YOUR TASKS:
- Assisting partners in integrating their data and giving them high touch technical support
- Consulting affiliates on the best way to integrate with the company's product by understanding how their data is structured
- Patching, escalating and responding to product support requests from partnership teams as well as leveraging internal tools, logs and data to identify troubleshoot issues
- Connecting the Technical Services Product and Tools Operations, internal Product/Engineering and Development teams by arranging operating processes, reporting cadence and ongoing communications with stakeholders
- Building operational tools, expertise on new processes and tracking applications
- Analysing and reporting on relevant partner or support Key Performance Indicators (KPIs) including optimising and seeking to reduce cost through tool or process improvements
START: ASAP
DURATION: 6 MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH 13379
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.
GOING THE EXTRA MILE
NEW TO SWITZERLAND? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges