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Tech Support Lead (Java)
Eingestellt von Synectics
Gesuchte Skills: Unix, Client, Linux, Support
Projektbeschreibung
RESPONSIBILITIES:
- Works closely with infrastructure and production support groups to develop, plan, and implement system enhancements and upgrades on Linux platforms.
- Demonstrates solid problem-solving techniques across multiple areas of technology and operational models. Resolves system issues with wide impacts.
- Coaches others to build problem-solving skills.
- Gathers and analyzes business needs and requirements. Able to provide/suggest multiple solutions within and outside the Colleague's area of expertise to meet needs.
- Facilitate outage restoration calls to access application impact, notify the business, and restore system issues.
- Will also be held responsible to document issue summary, provide root cause analysis, and implement remediation actions.
- Produces solid technical documentation and seeks and incorporates feedback where appropriate.
- Coaches others in writing technical documents.
- Mentors others in designing effective architecture and creating application environment builds.
- Interprets and executes the project management methodology. Coaches others to understand and execute the project management methodology.
- Lead client environment and systems requirement meetings to elicit and understand the client's needs/requirements and identify issues to complete the scoping.
- May serve as project leader or project member for the development, programming, and/or implementation of major Unix Operations infrastructure changes, installations or upgrades.
- Configure and install the application to support requirements and design.
- Take a strong lead in working with the client throughout the life of a project.
- Evaluates and synthesizes predictions for growth. For example, evaluates new hardware and software to determine its need and cost vs. benefit and/or application in the existing system.
- Will participate in a primary and secondary on-call rotation.
SKILLS:
- 7+ years of Experience in supporting Unix/Linux applications environments.
- Experience in client presentation and developing long lasting client relationships.
- Experience gathering requirements via workshops and interviews and delivering the requirements documents.
- Experience working with a standard development process (SDLC, ITIL)
- Experience in supporting applications on Unix/Linux server platforms
- A successful candidate will have working knowledge of the following technologies: TCP/IP, browsers, Java/J2EE, JSP, WebSphere, JBOSS, Tomcat, portals, UNIX Scripting, networking, encryption, web security, SQL, Oracle 11g, DB2 9.5/10, UNIX, Linux, and Apache Web Servers.
- Liferay environment administration experience is a bonus.
- Experience in leveraging industry standard monitoring tools such as BMC Patrol, Compuware Dynatrace, CA Wily, and TM ART is a plus.
Projektdetails
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Einsatzort:
Lincolnshire, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges