Tech Support

We are seeking Customer Service Representative with Technical knowledge for a 4 month contract role in Fort Worth, TX.

Skills:
Requires PC skills, tools, and basic electronic skills, including basic tools such as volt/amp meters. Also requires learning ability, numerical reasoning, and commitment to customers and quality. Requires a High School degree or equivalent. Highly desirable to have education and training in electronics beyond the high school level or job-related experience in electronics or electromechanical devices.;

Responsibilities:
Performs preventive maintenance and minor repairs on low-end equipment. Performs modular swap on designated equipment. Assists in hardware and operating system installations and installs basic equipment modifications. Assists in site preparation, which includes the laying of cable, staging of equipment, and minor testing of equipment. Responds to all customer concerns or problems by resolution or by escalating them to the proper associate or team member. Has ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction. Reports to Territory Manager.

Candidates must be local to Texas. Interested candidates, please email your Resume.

Company Profile:
Synergy America, Inc is a 16-year-old Professional Services staffing firm providing contract, contract-to-hire and direct-hire resources to companies looking for key individuals. We specialize in providing top-notch talent for our clients, and help candidates in finding the right position.

We focus in a variety of areas: Information Technology, Engineering, Accounting/Finance and Human Resource professionals. We source and supply candidates nationwide. We are located in Atlanta, GA

We rely on our knowledge of search and hiring procedures. We consider both the companies and the candidates to be our clients. We believe in providing the highest level of service to our clients at all times.