Systems Support Administrator Job

SYSTEMS SUPPORT ADMINISTRATOR needed for a CONTRACT opportunity with Yoh's client located in Neenah, WI.

TOP SKILLS YOU SHOULD POSSESS:

- Support or Helpdesk experience
- Customer service experience
- Excellent communication

WHAT YOU'LL BE DOING:

- Provide daily system help and support (via telephone, email, and instant messaging) to users of various global quality tools.
- Troubleshoot system problems with users and work with them to solve the issues, as well as with IT and the software vendors when necessary.
- Perform a number of daily administrative duties, such as user security management, updating website content, system data changes, etc.
- Assist with configuration changes to the global quality tools.
- Assist with software validation.
- Assist with the development of charts, graphs, and other reports, documentation, and testing activities.
- Assist with the development of training materials.

WHAT YOU NEED TO BRING TO THE TABLE:

- Some experience working in a support capacity
- Professionalism and reliability
- A positive attitude

BONUS POINTS! OTHERWISE KNOWN AS PREFERRED QUALIFICATIONS:

- Experience with helpdesk ticket systems
- Experience with workflow management tools

APPLY NOW

RECRUITER: Ryan Kronberger

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

TAX TERM: CON_W2J2WNWIT

Ref:

Enterprise: IT & Telecom