Systems Integrations Tech

SYSTEMS INTEGRATIONS TECH BOSTON, MA CONTRACT OPPORTUNITY

Did you know that Gartner has positioned COMPUCOM as #1 in its Magic Quadrant for End-User Outsourcing? Come work for the leader today!

SUMMARY: Research, design, develop, and test computer or computer-related equipment. Responsible for supervising the manufacturing and installation of computer or computer-related equipment.

MAJOR JOB RESPONSIBILITIES:

- Update knowledge and skills to keep up with rapid advancements in computer technology.
- Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
- Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analysing test data.
- Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
- Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.
- Build, test, and modify product prototypes using working models or theoretical models constructed with computer simulation.
- Analyze user needs and recommend appropriate hardware.

QUALIFICATIONS:

- Bachelor degree in computer science or related field or equivalent training/education required
- 5 to 7 years customer service related experience required
- CCNA, Network+, Server+ and IBM Server Warranty certification required
- 5+ years of server break-fix experience
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and Internet directory services software
- Basic mentoring skills necessary to provide support and constructive performance feedback
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills
- Ability to work independently and manage ones time

REQUIRED TECHNOLOGY:

- Microsoft Exchange 2007/2010, Active Directory, GPOs, SCCM
- Operating Systems- Microsoft, Linux
- Virtualization- VMware, Citrix VDI
- Email Protection- McAfee
- Cisco- VPN, UCS, Wireless
- EMC- VNX, Isilon, CX4
- Backup tools- EMC Networker, Symantec Backup Exec, NT Backup, VEEAM
- Hardware- Cisco UCS Servers, HP blade Servers, Citrix load balancer, Cisco Firewall/Routers, Riverbed, Bluecoat, RSA DLP
- Antivirus- Trend Micro, Symantec
- Ability to support certificates
- Experience supporting infrastructure for Global Applications- SAP, Oracle Agile, MS Dynamics, SharePoint, Solidworks

CompuCom supports Employment Equity and Diversity* CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, its all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer.