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Systems Infrastructure Specialist

Eingestellt von CompuCom

Gesuchte Skills: Support, Client, Lan, Citrix

Projektbeschreibung

The Systems Support Specialist will provide second-level technical support in a mixed Windows Server (2000/2003/2008) environment built upon individually tailored customer networks. From an administrative perspective, a successful candidate will perform standard tasks including user account maintenance, server patching, and software installation of both standard applications and proprietary software.

As our client has in-house 24/7 operations monitoring, some flexibility is required to provide timely support of client projects. Communication with various entities within the organization, including CRMs, remote site personnel, project leads, and with the local IT staff will be vital in providing top tier service.

DAY-TO-DAY ACTIVITIES INCLUDE, BUT ARE NOT LIMITED TO:

- Hardware/OS remediation
- Root cause analysis
- Server builds
- Server replacement
- Print queue management
- Backup monitoring/remediation
- Patching
- DHCP/DNS knowledge
- Creating/maintaining documented process

TECHNICAL SKILLS LIKELY TO ENSURE SUCCESS AS A CANDIDATE:

- Windows Server 2000, 2003, 2008
- Understanding LAN/WAN topologies and TCP/IP
- Utilized iLO, BIOS/Firmware, SNMP services.
- HP/Dell/IBM hardware
- Familiarity with build/firmware updates/ILO/support packs
- Microsoft Clustering
- Good understanding of NIC teaming
- Good understanding of Active Directory
- ESX/VMware knowledge
- Backups/restores
- Data center experience
- Racking/stacking
- Cabling
- Must have server based certification, ie Server+
- A+ certification needed

NICE TO HAVE EXPERIENCE WITH THE FOLLOWING:

- Citrix
- Exchange
- Scripting
- Storage

SOFT SKILLS:

- Must present professionally with communication and appearance
- Live within a reasonable drive time of the work location
- Energy and capability to handle physical demands of building Servers and shipping to destination customers
- Time management skills - must be self-motivated and able to multitask
- Understanding processes and importance of standard operating procedures
- Consistently take ownership over issues; take lead, manage, diffuse, and resolve
- Excellent communication and interpersonal skills
- Occasional project work on evenings/weekends

Projektdetails

  • Einsatzort:

    Louisville, Vereinigte Staaten

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

CompuCom