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Systems Engineer
Eingestellt von Synectics
Gesuchte Skills: Support, Engineer
Projektbeschreibung
SERVICE DELIVERY:
- Responsible for level 3 support for the core OS Windows XP and Windows 7 platform
- Responsible for job automation, Scripting and GPO creation and testing
- Responsible for OS patch analysis and testing for XP and Win 7 platform
- Responsible for change management and testing for OS related changes
- Responsible for Internet Explorer settings, trusted site management and user preferences
- Participate in major incident triage during service outages
- Responsible for following change management processes and providing detailed implementation plans
- Accountable for all product support documentation, Help Desk script creation, process documentation and inventories
- Develop the core positioning and messaging for infrastructure products and educate executives and business users on those programs
SERVICE IMPLEMENTATION:
- Support improvement projects regarding OS patching and testing
- Assist in documenting process and building a knowledge base
- Manage 3rd party providers and vendors
- Ensure all turnover documentation is accurate and complete
- Responsible for process review, implementation and management for new products and initiatives
SKILLS:
REQUIRED:
- Extensive technical knowledge of Windows OS and PowerShell
- Proven analytical skills
- Strong problem solving skills
- Ability to provide mentoring and guidance to junior technical staff
- Strong written and verbal communications skills
- 3-5 years' experience in IT Infrastructure Technology SME roles
Projektdetails
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Einsatzort:
Chicago, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges