Systems Engineer

This is an initial 6 MONTH CONTRACT which is highly likely to extend. Our client requires an experienced SYSTEM ENGINEER to provide CLOUD SOLUTIONS to leading, global organisations. The successful SYSTEMS ENGINEER (LEVEL 2/3) will be required to work in a fast paced dynamic environment, based in a superb SYDNEY CBD LOCATION, WITH INDUSTRY LEADING TRAINING OFFERED.

KEY RESPONSIBILITIES:

- The successful SYSTEM ADMINISTRATOR is responsible for providing assurance for the numerous platforms in a LEVEL 2/3 CAPACITY ON A ROTATING 24/7 ROSTER.
- The role requires analysis and resolution of customer and platform incidents and their impact upon shared platforms and products. Extensive troubleshooting is required, as well is excellent diagnostic capabilities.
- Effective end to end management of customer incidents, focusing on customer centric behaviours.
- Assist customers, partners and business units with troubleshooting incidents.
- Work closely, maintain and foster relationships between peers and workgroups.
- Develop and maintain both technical and process procedures for the group.
- Delivery of technical training to staff for any updates, new processes or products.

KEY REQUIREMENTS:

- Minimum 5 years experience in operating in a IT Desktop Support environment
- Demonstrated knowledge/experience in either one of the following environments (Windows, Linux).
- Experience or EXPOSURE TO VMWARE AND WORKING IN A VIRTUALIZED ENVIRONMENTS.
- Excellent customer focus.
- Proven ability to manage multiple incidents, Proactive work ethic.
- Available to work after hours as required and with minimal supervision

* MUST HAVE AUSTRALIAN WORKING RIGHTS.

Excellent long term career opportunity with LATEST TECHNOLOGIES IN THE MARKET! Please send your C.V. to Katie Peterson (IT Infrastructure - Major Accounts) or call me for professional and confidential assistance.