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Systems Analyst
Eingestellt von Synectics
Gesuchte Skills: Support, Consultant
Projektbeschreibung
PRINCIPLE ACCOUNTABILITIES:
- Manage the day-to-day relationship between Beeline and the company to maximize the value of the application to the business
- Manage GWS/Beeline Change Request Process and partner with the Beeline Account Manager as GWS point of contact for tracking and progress reporting of software enhancement requests and issues
- Provide Level Two (2) support for all Beeline support topics and develop knowledge of software and functionality to be able to analyze changes and communicate why specific changes can or cannot be completed.
- Perform Integration and Enhancement Testing
- Draft Beeline and Integration change communications
- Gather and translate business requirements for enhancements
- Manage transition process of external workforce data from other sources to Beeline
- Manage the Beeline vendor compliance and set-up process
- Maintain User Guides and SOP's related to Beeline
- Work with GWS to develop standard Beeline reports & reports for business areas
- Provide training and assistance to Beeline users as required
SKILLS:
This unique role requires technical/testing expertise as well as business analysis skill sets (requirement gathering, translation to VMS provider, client communications, documentation development) and some understanding of the consultant workspace/VMS tool knowledge (ideally Beeline).
Projektdetails
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Einsatzort:
Oak Brook, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Organisation/Management, Sonstiges