Systems Administrator

Our hugely popular client is looking for a dynamic and motivated SYSTEMS ADMINISTRATOR to join their internal support group. As a member of the team, you will have the opportunity to help sustain corporate infrastructure and services platforms.

If you are a sharp, experienced Windows Systems Administrator with leadership responsibilities, exceptionally strong problem-solving skills, and a solid infrastructure architecture background, we want to talk with you. Joining the team provides a unique challenge and opportunity to lead the growth of client systems and infrastructure in an energetic and fast-paced environment. This is an extremely challenging role that demands strong, technical leadership, analytical and problem-solving skills.

The Systems Administrator's primary task is the focus on the delivery and support of a broad spectrum of technology including Windows, Apple and Linux workstations, shared storage, and telephony hardware, software and operating systems.

RESPONSIBILITIES

- Primary function is to answer support requests arriving at the Helpdesk and to accurately identify, prioritize and log the service requests within the established standards.
- Reset network passwords, resolve print queue problems, manage crisis escalation and transfer service requests to other support groups as appropriate.
- Assist in projects as needed.
- Assist in monitoring physical security of location as needed.
- Leverage sharp analytical abilities to recognize priority issues and escalate accordingly; must be a real troubleshooter who excels at spotting issues, monitoring problems, and log service requests.
- Use knowledge of IT operations, responsibilities, workflow processes, and procedures to resolve most inquires independently.
- Provide technical expertise in the discipline of systems administration, implementation, operations and hands-on support of infrastructure (hardware, software, and OS) including but not limited to Windows, Linux and Mac workstations and related storage platforms.
- Guide the administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of end user workstations.
- Track and report progress against established milestones, metrics, and deliverables.
- Anticipate and address preventable issues that could impede progress. Adjust plans and schedules as necessary to meet changing business requirements.

REQUIREMENTS

- Undergraduate degree in Computer Science or related computing field
- 3-5 years of experience in supporting Windows and Apple and systems administration, (Linux a definite plus)
- Must be proficient in the installation, configuration, upgrade, security, backup, recovery, virtualization, and performance tuning of Desktop operating Systems
- In-depth knowledge of industry best practices and strategies in this field required
- Familiarity with Windows 7, MAC 10.8, Ubuntu and Redhat Linux operating systems
- Understanding of MAC and Linux based applications
- Demonstrated proficiency with the Microsoft Suite of products, Outlook, Word, Excel, Access, PowerPoint, the Internet and networking
- 2+ years of experience with Active Directory including user management and replication
- Results oriented and delivery focused, with demonstrated experience working with infrastructure and engineering teams
- Strong ability to multi-task and handle multiple priorities in an innovative and fast-paced environment
- Strong ability to produce VBscripts to automate fixes on user equipment
- Strong verbal and written communications skills, including an ability to effectively communicate technical terms into non-technical language
- Understanding of computer terms and acronyms
- The ability to learn new processes and procedures
- Good communication skills, sound judgment, and the ability to work effectively with client and other support staff
- Self-driven with a bias for action and desire to provide maximum value, be able to work with shifting priorities