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Eingestellt von FERCHAU GmbH aus Gummersbach

Gesuchte Skills: Client, Support, Vpn, Wan


* Responsible for the implementation and operational support of all aspects of the client infrastructure and systems
* Works within the international team helping and solving technical issues in international sites; interacts with both technical and non-technical personnel, monitors and enforce Service Level Agreements and follows problems to resolution
* Contributes to development by participating in international projects
* Works within a global team to support end users and client devices domestically in Darmstadt, if required in other Germany locations or internationally
* Maintain relationships with third party providers and monitors Service Level Agreements
* Applies all QA Procedures as assigned
* Maintain password, data and system security according to IT security processes and standards
* Assist and support the client services team in other areas as requested by the line manager


* Expert in Systemadministration or Sytemengineering
* MCP, MCSA or MCITP Server Administrator
* technical experience with Intel based servers and PCs/laptops, Windows client OS, applications run in an office environment (eg. Antivirus, VPN)
* Operating systems (Windows 10, 2008 R2, 2012 Server), Microsoft Office Suite, other Microsoft software
* Basic network troubleshooting skills (VPN, DNS, DHCP, LAN, Firewall and WAN concepts)
* ITIL knowledge
* Sound understanding of customers and their requirements
* Fluency in German and English, written and spoken
* Excellent communication, interpersonal and organizational skills
* Willing to travel occasionally domestically or internationally


  • Einsatzort:

    Köln, Deutschland

  • Projektbeginn:


  • Projektdauer:

    40 Woche(n)

  • Vertragsart:


  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen


  • Straße:

    Steinmüllerallee 2

  • Ort:

    51643 Gummersbach, Deutschland

  • Projekte:

    397 Projekte Alle anzeigen