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System Support - 1st - 2nd line Support
Eingestellt von Monarch Recruitment Ltd.
Gesuchte Skills: Support, Linux, Ip, Tcp
Projektbeschreibung
1st line support, 2nd line support, system support, Imaging, Mac OS X, M/S Windows 7, Linux, M/S office, Anti Virus, Networking, TCP/IP
My client is looking for a System Support - 1st - 2nd line support in Dublin.
Contract Length: minimum until 31 Dec 2013 but likely to be renewed
Start date: 1-March-2013
Hours: 37,5 per week
Technical and skill requirements:
o Imaging of Desktops and Laptops
o Ability to support - Mac OS X, M/S Windows 7 and Linux
o Good awareness of Linux/Mac OS X
o M/S office
o Anti Virus software support and awareness
o Networking skills and TCP/IP awareness and understanding
o Resolve assigned Incidents, problems, and service requests
o Perform timely delivery of service per the processes outlined in the Statement of Work
o Resolve the problem by using a systematic troubleshooting approach and appropriate technical documentation, diagnostic, and maintenance procedures
Essential experience/Qualifications:
o Preferably educated to degree level or equivalent
o Good organisational skills
o Ability to work well on their own
Desired:
o Linux experience/certification
o ITIL awareness
o MCP's (MCSE/MCSA)
o ACSP
Eligibility Requirements:
o Ability to work in EU (Ireland)
Any experience in the following roles is also advantageous:
Desk Side Support, Roll out Engineer, 2nd Level support, System Administrator
If you have the above skills and experience please send an up to date CV.
My client is looking for a System Support - 1st - 2nd line support in Dublin.
Contract Length: minimum until 31 Dec 2013 but likely to be renewed
Start date: 1-March-2013
Hours: 37,5 per week
Technical and skill requirements:
o Imaging of Desktops and Laptops
o Ability to support - Mac OS X, M/S Windows 7 and Linux
o Good awareness of Linux/Mac OS X
o M/S office
o Anti Virus software support and awareness
o Networking skills and TCP/IP awareness and understanding
o Resolve assigned Incidents, problems, and service requests
o Perform timely delivery of service per the processes outlined in the Statement of Work
o Resolve the problem by using a systematic troubleshooting approach and appropriate technical documentation, diagnostic, and maintenance procedures
Essential experience/Qualifications:
o Preferably educated to degree level or equivalent
o Good organisational skills
o Ability to work well on their own
Desired:
o Linux experience/certification
o ITIL awareness
o MCP's (MCSE/MCSA)
o ACSP
Eligibility Requirements:
o Ability to work in EU (Ireland)
Any experience in the following roles is also advantageous:
Desk Side Support, Roll out Engineer, 2nd Level support, System Administrator
If you have the above skills and experience please send an up to date CV.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges