System Operations Administrator

For this contract position with an award winning healthcare company, you will participate in a team environment for the installation, upgrades, testing and maintenance of new and existing computer systems, operating system, and/or software applications. This position provides technical, interpersonal and administrative skills in performing day- to-day work.

ESSENTIAL FUNCTIONS

- Installs and configures computing systems and/or support software in support of business processes and objectives
- May be accountable for researching and solving highly complex software issues and collaborates with vendors and other support teams in regards to product or Infrastructure problems
- Performs hardware installation and configuration; operating system and support software installation, upgrade, and patches; performance tuning; and documentation
- Researches, analyzes and submits analysis and recommendations for software development, enhancement, replacement or purchase
- May lead project teams based on experience and knowledge
- Administers the integration of licensed and/or in-house developed applications and writing programs and/or Scripting to integrate with other systems
- Participates in the research and estimating of proposed work
- Responsible for initiating process and system improvements and monitoring industry trends
- Provides support and coordination in the effective administration of computing systems and support software
- Directs and takes actions to ensure maximum systems availability
- Provides technical training to team or Business partners through training sessions
- Acts as a consultant to manage, configure, implement, monitor, identify, diagnose, resolve problems and perform analysis in relation to the integrated IT environment and software
- Demonstrates knowledge in networked computing structure and architecture
- Prepares and/or directs program, system, operational and user documentation
- Prepares individual work plans and reports activities, tasks, milestones, deliverables, schedules, and status reports, as appropriate
- Works as an active team member for joint success of a project, taking responsibility, and providing timely updates for, assigned action items and deliverables
- May be required to maintain professional working relationships with vendors
- Focuses on the operational activities that ensure maximum availability and reliability of the supported platform/technology
- Uses common system maintenance tools, without assistance.
- Provides leadership and mentoring to other team members
- Uses crossover knowledge into other technical disciplines, which facilitate the understanding, coordination and communication between technical areas
- Adapts to new technology and methodologies

QUALIFICATIONS

- Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field
- Five years' experience in the implementation, operations, development and maintenance of IT systems and/or administration of software functions in multi-platform and multi-system environments
- Must have technical experience using Datastage
- Highly proficient understanding of design, implementation and sustainment activities of Information Technology systems
- Must have experience with infrastructure management techniques such as change management, problem management, release management, configuration management and/or system life cycle
- Strong understanding in Microsoft and/or UNIX environment including common suites and core business applications
- Strong understanding of the appropriate environments for assigned applications
- Ability to develop efficient and effective program and system solutions in solving light to medium complex business problems
- Ability to automate tasks and document them for others to use; take direction from others
- Ability to analyze, diagnose and resolve system performance problems or outages
- Must be technically proficient in core technologies and methodologies used by the team
- Ability to effectively adapt to rapidly changing technologies and methodologies and apply them to technological and/or business needs
- Demonstrated ability to upgrade hardware operating system software and third party software
- Demonstrated ability to plan and document medium to large product upgrades
- Demonstrated ability to lead Disaster Recovery team, including Scripting and testing for operating systems, third party software and storage recovery
- Experience in project management techniques and the ability to lead projects to a timely successful outcome
- Must have strong ability to project/forecast time allocation for project completion
- Must be able to effectively communicate with coworkers and all levels of management both verbally and written

CompuCom is an Equal Opportunity Employer. No 3rd party/recruiters please.