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System Engineer Toolsupport m/f

Eingestellt von Fistec AG aus Saarbrücken

Gesuchte Skills: Engineering, Engineer, Support

Projektbeschreibung

We are looking for an experienced System Engineer toolsupport (Freelancer) with the following requirements:

Experience and Skills:

- Completed studies of computer science or comparable education
- English in word and document (level 2)
- Good script knowledge
- Experience in the management of projects
- ITIL certification, e. g. ITIL Foundation
- OPEX/Six sigma
- Finished specialized expert education (PE3-Expert)
- The at least 3 years professional experience in the responsibility area within system engineering of ITSM tools like also server and database engineering.
- bservation of market and technology trends in the areas of Configuration management, service
- Request Fullfilment and Asset management
- Support of the costs and investment planning on service level
- Develop, configure, document and install the corresponding ITSM tools in his responsibility area

Task description:

- Configuration and optimization of the BMC Remedy
- Conception, specification, design of components in the area considering architecture accepted the responsibility
- Laest level debug and problem management for the BMC Remedy system
- Continuous customizations the tool stalemate form, i. e. BMC Remedy
- The performanten guarantees maintenance, care and optimization of the relevant systems and trouble-free Function of the systems accepted the responsibility for, upgrade, release and Patchmanagement
- Incident, methods given problem and CHANGE in accordance with processing for the used products
- Close cooperation with tool and process architects of the AMOS Retained organization

Projektdetails

  • Einsatzort:

    München, Deutschland

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months + Option of two Years Extension

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Fistec AG

  • Straße:

    Trierer Str. 10

  • Ort:

    66111 Saarbrücken, Deutschland