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System Engineer Toolsupport m/f
Eingestellt von Fistec AG aus Saarbrücken
Gesuchte Skills: Engineering, Engineer, Support
Projektbeschreibung
Experience and Skills:
- Completed studies of computer science or comparable education
- English in word and document (level 2)
- Good script knowledge
- Experience in the management of projects
- ITIL certification, e. g. ITIL Foundation
- OPEX/Six sigma
- Finished specialized expert education (PE3-Expert)
- The at least 3 years professional experience in the responsibility area within system engineering of ITSM tools like also server and database engineering.
- bservation of market and technology trends in the areas of Configuration management, service
- Request Fullfilment and Asset management
- Support of the costs and investment planning on service level
- Develop, configure, document and install the corresponding ITSM tools in his responsibility area
Task description:
- Configuration and optimization of the BMC Remedy
- Conception, specification, design of components in the area considering architecture accepted the responsibility
- Laest level debug and problem management for the BMC Remedy system
- Continuous customizations the tool stalemate form, i. e. BMC Remedy
- The performanten guarantees maintenance, care and optimization of the relevant systems and trouble-free Function of the systems accepted the responsibility for, upgrade, release and Patchmanagement
- Incident, methods given problem and CHANGE in accordance with processing for the used products
- Close cooperation with tool and process architects of the AMOS Retained organization
Projektdetails
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Einsatzort:
München, Deutschland
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Projektbeginn:
asap
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Projektdauer:
6 months + Option of two Years Extension
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges