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System Engineer/Architect (Contact Center Platform)

Eingestellt von RM IT Professional Resources AG

Gesuchte Skills: Support, Engineer

Projektbeschreibung

Experienced System Engineer and Architect with technical knowledge (Contact Center Platform) within an international bank in Zurich, Switzerland.

YOUR TASKS:

- Responsible to translate business requirements into technical and architectural specifications on the Contact Center Platform
- Assist Domain Architects to start, plan and implement the CC Platform
- Down- and Upstream integration support of the platform along with events and feeds based on Business/IT needs
- Support the BA/Testers during the test phases and handle accurate defect reports
- Close collaboration with Business, Developers, Project Managers, Suppliers and Support teams

YOUR EXPERIENCE/SKILLS:

- Profound knowledge in the life cycle of Contact Center Products, general Banking understanding and many years of practical experience
- Experience of working with a Contact Center platform/application (Genesys) is required
- IT background and exposure with iterative incremental development styles is an advantage
- Strong communication skills and good language skills in German and English is mandatory

START: ASAP

DURATION: 6MM

LOCATION: Zurich, Switzerland

Does that sound like a challenging opportunity to you? Then take the next step and send us your CV as a Word Document and a daytime contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE...

NEW TO SWITZERLAND? At successful placement, we support you with

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and many more

Projektdetails

  • Einsatzort:

    Zürich, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    6MM +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

RM IT Professional Resources AG