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System Engineer

Eingestellt von Harvey Nash IT Recruitment Switzerland

Gesuchte Skills: Support, Engineer

Projektbeschreibung

Harvey Nash is looking for an IT Supporter for a 7 + month project in Switzerland.

The role is for a candidate who is responsible for first and second level support and for ownership of tickets from opening to the point at which they are closed. -You are responsible for
-Servicing of all designated user request channels according to defined schedules
-Incident management from initial contact through ticketing, user interactions and fixes to ticket closure
-Correct documentation and correct 'incident passover' to other Service Desk teams and solver groups
-Escalations according to escalation policy
-On site visits as necessary

Requirements

-A demonstrable background and understanding of IT with good technical skills. (No experience is necessary provided a candidate can show his deep interest in IT)
-A demonstrable, evidence based, interest in helping
-There is a very strong preference for a science background: Local further education in Science (qualification normally obtained at around the age of 20/21). Eg BSc or a minimum of three years in a research (preferably Pharma) environment
-Business German and English written and spoken

Are you available immediately, have experience working within a Life Science company? Please send your complete CV (Word documents preferred) to (see below) For further details feel free to call me. I am looking forward to receiving your application.

Projektdetails

  • Einsatzort:

    Basel, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    31/12/2015

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Harvey Nash IT Recruitment Switzerland