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Supporter für Google Projekt (Professional Level)
Eingestellt von Harvey Nash IT Recruitment Switzerland
Gesuchte Skills: Support, Client
Projektbeschreibung
On behalf of a major client, Harvey Nash is urgently looking for IT Supporters with Gmail/Outlook knowhow for a challenging project in Switzerland.
Project focusSupport, troubleshoot, advice and inform client's end-users regarding all aspects of Google migration; accept solve and troubleshoot issues remotely and/or onsite and escalate issues to higher support team.
Main Tasks:
- Accept all kinds of queries and fault reports from the users
- Record and classify the required information; analyse queries and answer technical questions, trigger workarounds
- Inform users in case of errors and instruct them about the correct use of the applications
- Train and educate users; explain product features and benefits of the Google Apps French desired
- Flexibility for flexible working times and travelling to Western European company sites required, some teammates will have this duty.
Project details: - Start: in March, interviews scheduled
- Duration: approximately 4 months - extension option given
- Several persons will be hired, the new team will be built very soon
- Challenging, rewarding and international environment with innovation spirit
- Language: very good or fluent ENGLISH and GERMAN mandatory, French is desired.
Project focusSupport, troubleshoot, advice and inform client's end-users regarding all aspects of Google migration; accept solve and troubleshoot issues remotely and/or onsite and escalate issues to higher support team.
Main Tasks:
- Accept all kinds of queries and fault reports from the users
- Record and classify the required information; analyse queries and answer technical questions, trigger workarounds
- Inform users in case of errors and instruct them about the correct use of the applications
- Train and educate users; explain product features and benefits of the Google Apps French desired
- Flexibility for flexible working times and travelling to Western European company sites required, some teammates will have this duty.
Project details: - Start: in March, interviews scheduled
- Duration: approximately 4 months - extension option given
- Several persons will be hired, the new team will be built very soon
- Challenging, rewarding and international environment with innovation spirit
- Language: very good or fluent ENGLISH and GERMAN mandatory, French is desired.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges