Support Technician Job

SUPPORT TECHNICIAN needed for a CONTRACT opportunity with Yoh's client located in Phoenix, AZ.

TOP SKILLS YOU SHOULD POSSESS:

- PC/Desktop troubleshooting experience
- Excellent communication
- Ability to work within a team or project

WHAT YOU'LL BE DOING:

- Consults with team members on information needs and determines resources necessary to gather information.
- Creates/maintains related documentation, queries and/or department databases containing confidential information, to ensure compliance with federal regulations and corporate policies.
- Examines transactions or information to insure compliance with rules and regulations; discusses discrepancies with appropriate contacts.
- Performs functions to support the coordination, administration, analysis, communication, development, design, testing and/or implementation of department programs, plans and policies.
- Prepares department tools, guides, matrices and materials.
- Researches, compiles, analyzes, manipulates and summarizes data to create specialized system reports/files for various department historical and statistical reporting using a variety of computerized systems.
- Trains others in use of department software/PC applications or in executing and modifying their own queries/databases.
- Troubleshoots software/hardware problems with departmental PC's and printers, and initiates resolution. Maintains an understanding of department functions/requirements and keeps current with computer technology.

WHAT YOU NEED TO BRING TO THE TABLE:

- Associate's degree in Business Administration or related field plus two (2) years of experience in related field OR equivalent combination of education and experience.
- Working knowledge of project management.
- Considerable knowledge in a specialized department's operational processes.

WHAT ARE YOU WAITING FOR? APPLY NOW!

RECRUITER: Erwin deGuzman

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V.

J2W: INFOTECH

Tax Term: CON_W2J2WBRPHX

Ref:

Branch: IT & Telecom