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Support Officer

Eingestellt von Talent International

Gesuchte Skills: Support, Client

Projektbeschreibung

Our client is seeking an experienced SUPPORT OFFICER to assist the Configuration Change Control Manager to ensure the configurable parameter set is accurately managed and that changes to the system/processes are effectively evaluated and risk assessed.

YOUR DUTIES:

- Support the management of Operational Changes and Releases throughout the change and release management life cycle
- Assist in creation and review of change requests
- Assist in conducting change review meetings; recording decisions made during change review meetings
- Seek approval to implement release packages
- Coordinate planned releases between stakeholders and the vendor
- Produce reports relating to operational release and deployment management
- Ensure that proposed changes to production services are fully evaluated and assessed for risk, prior to approval and implementation

YOUR BACKGROUND:

- Minimum 3+ years experience in an operational change management environment for critical services and infrastructure
- Strong technical background in complex IT environments
- The ability to manage complex configurable parameters set
- Knowledge of ITIL methodologies
- Proficiency across the MS Suite including Excel, Outlook and Word

Apply now or call Maria from Talent International for a confidential discussion.

Projektdetails

  • Einsatzort:

    Sydney, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Talent International