Support Level 2-Sales Analytics and TAPI

Support Level 2 - Sales Analytics and TAPI wanted for our Zurich based client in the technology sector.

YOUR EXPERIENCE/SKILLS:

- 3+ years' working experience along with 1+ year IT background, ideally within a Financial organization
- Strong background in a service orientated environment
- Competency of Unix as well as Windows Server including handling files, searching logs and checking processes
- Know-how of SQL querying (Oracle/Microsoft SQL)
- Charles River knowledge would be advantageous
- Languages: fluent English both written and spoken, German is an advantage

YOUR TASKS:

- Providing 1st Level Business and Technical Support on a wide variety of software applications
- Analysing incidents and problems as well as contributing to the teams delivery to the business clients and technical stakeholders
- Collaborating with key stakeholders from the relevant areas particularly within application development and the business community for providing a single point of contact for IT issues
- Leading major incidents to ensure that incidents which may have an adverse impact are appropriately escalated and resolved
- Driving improvements across software applications including automation and monitoring

START: 01/2018- ASAP
DURATION: 12MM+
LOCATION: Zurich, Switzerland
REF.NR.: BH12043

Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.

DUE TO WORK PERMIT RESTRICTIONS WE CAN UNFORTUNATELY ONLY CONSIDER APPLICATIONS FROM EU OR SWISS CITIZENS AS WELL AS CURRENT WORK-PERMIT HOLDERS FOR SWITZERLAND.

GOING THE EXTRA MILE

NEW TO SWITZERLAND? In case of successful placement, we support you with:

- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more