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Support for Online Filing

Eingestellt von MBA - Amsterdam

Gesuchte Skills: Client, Support, Linux, Network

Projektbeschreibung

Our international client in the Netherlands, is looking for an Online filing support contractor.
Location will be Rijswijk (The Hague) in the netherlands for a duration of 6 months.
English is a must.

Contractor for Support of Online Filing and related Services

Our client makes available to other Offices an online filing solution which it has developed to support the process. The solution includes a systems infrastructure part (built mainly from Open Source products) and the Online Filing software itself.

It is packaged by the client for easy deployment.
The software runs on the Linux (SLES 11) platform inside the Offices and behind its own Firewalls.
It is accessed by clients from the Internet, and by other types of clients from within that Office.
These clients use Smartcards for authentication.
The software implements secure receipt of submissions, signing/unsigning, issuing of confirmation of
receipt as well as external interfaces (eg to Back End storage, to timestamp services etc.)
The client software is distributed separately by the client but specific plug-ins can be made for each of
the Offices.
The systems infrastructure part also contains management and deployment features, like loading new
software releases directly from the client repository.
The client packages this product for Offices use and provides support to the offices (currently around 20) during preparation, installation and configuration as well as for managing the system and in handling incidents and problems.
The client is also planning a replacement system for the offcies and so a later migration of the current
systems is expected.

DELIVERABLES
Converting software packages (AMF) to standard SUSE Linux
Adapting localisation settings, testing compliance with system software etc.
Packaging of software as RPMs and preparing for distribution to offcies.
Carrying out extensive tests of software packages against their documentation, reporting problems and improving the documentation in the process.
Installing, configuring and deploying the tested packages for offcies, this can apply to new installations or to updates.
Working with the network and Firewall specialists of the Offices to ensure proper integration into the network and accessibility to the secure network.
Handling 2nd level support questions from administrators, handling incidents, and working out/implementing solutions; analysing problems on local installations
Creating and updating all documentation relating to installation, configuration and use of the software.
Maintaining the clients dedicated website and Wiki's for offices to allow dissemination of documentation and information and to capture incidents.
Maintaining the build server environment, the repositories and the test/reference environments
Assist the project manager in defining migration strategies for when the new Online Filing solution is in place.

SKILLS REQUIRED
Linux, Java, Tomcat, JBoss, PHP, PKI, OpenLDAP, XML/XSLT, ApacheFOP, iText, MySQL,
PHP, Webmin, Internet security (Firewalls, SSL, Smartcards,), RPM deployment, AMF, Scripting
(BASH, Perl)
Knowledge of submission of applications and related procedures with special attention to the framework set out in WIPO International Standards for "Electronic filing and processing of applications ' - WIPO Annex F
Good English writing skills for clear communication and for process documentation
MS Office tools and web skills (HTML, PHP)
Customer contact skills

KNOWLEDGE OF THE ONLINE FILING SYSTEM IS VERY IMPORTANT TO HAVEMichael Bailey International is acting as an Employment Business in relation to this vacancy.

Projektdetails

  • Einsatzort:

    Rijswijk, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

MBA - Amsterdam