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Support Engineer Lync Server
Eingestellt von CompuCom
Gesuchte Skills: Support, Engineer
Projektbeschreibung
OVERVIEW
- Provides support via telephone, written correspondence, and electronic media.
- Works independently with limited supervision.
- May provide technical training, coaching and mentoring to other engineers.
- May act as substantial technical resource in product area.
QUALIFICATIONS
- Strong knowledge and has demonstrated technical proficiency in Lync Server 2010 and Office Communications Server 2007 R2
- Areas of knowledge and proficiency should include routing/transport, storage capacity planning, design/architecture and performance troubleshooting (Microsoft Exchange perspective), clustered deployments, disaster recovery, migration, mobile messaging, topology design with troubleshooting of these areas at the expert level within large network environments
- Solid understanding of Client Server, networking and Internet technologies fundamentals (ie certificates, SSL, VPN, UCE, etc.)
- Excellent knowledge of TCP/IP, SIP, HTTP, RPC and other protocols including use of troubleshooting tools -Scripting, packet sniffers and/or Netmon
- Secondary expertise in more than one of the following: Windows Operating Systems, Windows server Operating Systems, Active Directory (architecture, design, disaster recovery and troubleshooting), Cloud infrastructure (Office 365)
- The following a plus: Voice and Data Platforms (TDM PBX and IP-PBX, Video MCU) Voice and Data Networks (PSTN, Wireless, IP), UC & C Applications (Voice Call Control, Audio/Video/Web Conferencing, IM/Presence, CDR, E-911, Voice/Fax and Unified Messaging) Enterprise Interaction Management (EIM), Work Force Management, Sales Automation, Contact Centers (ACD, IVR, CRM), Application Integration Services ( TAPI, TSAPI, JTAPI, CSTA). Possess knowledge of SS7, GRR303, H.320, H.323 and SIP protocols. Knowledge of TCP/IP Networking, Switches, Routers and Firewalls
This contract position is expected to be 3 to 6 months in duration.
Projektdetails
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Einsatzort:
Irving, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges