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Support Engineer (2nd Line) Security Cleared/Belgium

Eingestellt von Endeavour Recruitment

Gesuchte Skills: Support, Engineer

Projektbeschreibung

Endeavour Recruitment has a FANTASTIC opportunity for an experienced 2nd Line Support Engineer who currently holds NATO Security Clearance.

Resolution of issues or problems that are beyond 1st level capabilities but below 3rd level;

This will include, potentially

- Applying software patches
- Incident and request handling as required
- Enterprise-wide monitoring of their service
- Event Management
- Support to Service Change as directed by the SDM, and approved by the DCO
- System Security Administration
- Applying contingency procedures/solutions
- Providing updates to incidents records commensurate with their assigned priority and CSLA response times
- Providing accurate post incident and post problem resolution statements for the SKMS knowledge database; and
- Escalation to 3rd Level personnel of issues or problems that are beyond their 2nd Level expertise.

Minimum Requirements:

- Education: Associates degree or two years of technical training.
- Experience: At least one year in systems administration/Level 2 support role.
- At least one year in the administration and operation of X.400 systems.

Required knowledge/experience

- Proven working experience in enterprise technical support, IT support or as a technical engineer
- You have proven experience using ITIL processes for support
- You have proven experience about SOA system architecture.
- You have proven experience about PostgreSQL configuration and maintenance
- You have proven experience about SQL queries
- You have proven experience with MS Windows batch & PowerShell Scripting
- You have experience using MS Services as: AD, DNS, CA & ADFS.
- Strong problem-solving skills
- Excellent client-facing skills
- Basic knowledge of Java development

Please get in touch for further details on this not to be missed long term contract opportunity.

Projektdetails

  • Einsatzort:

    Mons, Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    12 months +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Endeavour Recruitment