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Support Engineer
Eingestellt von Synectics
Gesuchte Skills: Support, Engineer
Projektbeschreibung
SKILLS:
- Ideal candidate has background in customer support, good customer skills, is fluent in Linux administration, and has experience in troubleshooting of IP Networks.
- BSEE degree and strong Internet protocol networks experience
- Operational familiarity with VOD, MySQL, Oracle, QAM, MPEG, case management/CRM, call center operations also a plus.
- Candidate will be a diligent self-starter but have ability to communicate, share, and interact with a group of 15+ spread across different time zones and continents.
- Individual would have degree or equivalent 2-4 years experience in Linux, networking, cloud, video, discipline. CCNA certification (and min 3+ years WAN network experience) would also be considered.
- Must have a support background, with customer support working with a team,cable providers, looking for strong background in that.
- Must be able to work independently and diligently, but must work well with team.
- Linux skill set or someone with cable tv operations are a plus. Linux admin great.
- TCP IP familiarity, networking, familiar with key - ticketing systems and/or knowledge based systems.
Projektdetails
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Einsatzort:
Portland, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges