Support Engineer

6 month,

Job Specific Preference:

Must have UNIX skills
ORSYP $Universe a plus
IBM Mainframe
Dell's Batch Processing Environment
Linux-very good Scripting skills
SQL-very good skills
Excellent listening, comprehension, communication & organizational skills

The engineer will be required to install application software releases/updates into production for all assigned applications, working closely with Development, Change management, System Administration, Database Administration, and Product Support in the process. The engineer will also be required to monitor the production environments for all assigned applications, and if necessary work as part of a cross functional team to resolve any system abends and/or operational issues, following established escalation procedures as required. The engineer will also support and improve on existing monitoring and alarming capabilities of all assigned applications. In addition, the engineer will be required to provide 2nd level support for all operations specific inquiries, tickets and/or service requests, related to any assigned application.