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Support Applicative Consultant

Eingestellt von Eurostaff Group Limited

Gesuchte Skills: Support, Consultant

Projektbeschreibung

I am currently looking for a support applicative consultant with excellent knowledge on TMS

DAY TO DAY RESPONSIBILITIES:

Monitor Incidents, Problems and Changes to meet or exceed Support service levels
Provide second level IT support to business users, relating to deployed IT solutions.
Work in close cooperation with Business First Level support and ensure integration& efficiency of multi-tiered IT support
Analyse processes and functional requirements regarding potential IT solutions change
Translate business problems & requirements into appropriate IT functional changes/enhancements
Keep IT solution design delivered to production up-to-date according to evolution
Drive and/or support solution test, deployments and life cycle mgt
Contribute to implement weekly report and knowledge database

IT tools knowledge:
Mandatory: TMS
"Nice to have": WMS, EDI
Fluent written and spoken English
Strong analytical and communication skills

WEEKLY REPORT
Update of knowledge database
Update of solution design
Incident closure > 90% within SLA
Respect budget limit for change per project

DETAILS:
- Duration: 12 months contract
- Location: Paris
- Start date: ASAP
- Rate: Competitive

Please contact me if you are interested to discuss this further and for a full spec.

My client can arrange interviews at short notice and offer an immediate start to suitable applicants. If you have a notice period I would also be interested in hearing from you as my client is prepared to wait for the right candidate.

Best Regards,

Nicolas Lefebvre

Projektdetails

  • Einsatzort:

    Paris, Frankreich

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Eurostaff Group Limited