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Support Analyst (Level 1/2)

Eingestellt von Candle (Sydney)

Gesuchte Skills: Support, Sql, Entity, Tcp

Projektbeschreibung

This is an ASX listed global company that have a very high performing IT team. Within this internal set up there is an opportunity for a Support Analyst to gain some excellent technical experience and strong training to develop your career.

You will be part of an 8 man team and focussed on the support function which is helpdesk and service desk work at level 1 and 2.

ROLE SUMMARY:

The role will work closely with other groups to provide the support to each business entity and to ensure that locally managed systems conform to appropriate standards. An understanding and ability to communicate the IT standards to the business entities is an important component of the role.

This company has an expectation that it's core systems will be secure, reliable and well maintained with appropriate standards of documentation.Essential Skills:

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The ability to work with minimal supervision within a virtual team;
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VB Scripting or SQL Scripting experience - desirable
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The ability to identify the priority of issues and provide an appropriate resolution or work around as required;
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Experience in fault resolution of hardware including but not restricted to Servers, Switches, PCs, Terminal Servers, printers and Printer Servers;
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Experience in fault resolution of software issues including but not restricted to Microsoft operating systems and a variety of desktop applications;
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Experience in the resolution of network faults;
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Minimum of 2 years experience in supporting Windows NT, Windows 2000 and WINDOWS XP;
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Experience with the deployment of Active Directory clients;
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Experience in the deployment of enterprise mail clients;
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Understanding of TCP/IP based networking protocols.
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Experience in fault resolution of software including but not restricted to Laboratory Information Systems

- Experience with PACS Imaging systems - desired but not essential

Desirable Qualifications or Training

- HSC
- Technical/University education specialising in IT or and equivalent level of experience
- MSCE
- MCP
- Relevant hardware and software training and certifications

Verbal and Written communication skills are essential for this position.

Projektdetails

  • Einsatzort:

    North Sydney, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Candle (Sydney)