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Support Analyst - Dutch Speaking (Brussels Office)
Eingestellt von Picture More Ltd
Gesuchte Skills: Support, Android
Projektbeschreibung
SUPPORT ANALYST/1ST AND 2ND LINE ANALYST - DUTCH SPEAKING (BRUSSELS OFFICE)
We have the opportunity for a 1st/2nd line support analyst contract to join a global law firm based in their Brussels office - 6m contract paying €230 per day.
Global law firm supporting hardware and software application support to 200+ users.
PREVIOUS LEGAL OR PROFESSIONAL SERVICES EXPERIENCE IS NEEDED
DUTCH SPEAKING ABILITY IS REQUIRED FOR THIS ROLE.
Responsibilities include:
- 1st/2nd line point of contact for queries and issues
- Answering and logging service desk calls across the Paris office
- Where necessary escalate the call, in a timely manner
- Keeping the end-user and other members of the IT Department informed of progress as appropriate
Technical Skills required:
- Microsoft Office 2010/2013- Word, Excel, Outlook & PowerPoint
- Microsoft Windows 7/10
- Microsoft Active Directory administration
- BES Server
- Mobile Device (iPad, Blackberry, iPhones, Android etc)
- Familiar of ITIL
Essential skills and experience:
- Methodical in approach to resolving end users issues.
- Good problem-solving skills.
- Team player.
- Good time management skills.
- Good communicator.
- Good telephone manner.
- Positive, enthusiastic and resilient manner - enjoys a challenge.
DUE TO THE VOLUME OF APPLICATIONS RECEIVED FOR POSITIONS IT MAY NOT BE POSSIBLE TO RESPOND TO ALL APPLICATIONS.
We have the opportunity for a 1st/2nd line support analyst contract to join a global law firm based in their Brussels office - 6m contract paying €230 per day.
Global law firm supporting hardware and software application support to 200+ users.
PREVIOUS LEGAL OR PROFESSIONAL SERVICES EXPERIENCE IS NEEDED
DUTCH SPEAKING ABILITY IS REQUIRED FOR THIS ROLE.
Responsibilities include:
- 1st/2nd line point of contact for queries and issues
- Answering and logging service desk calls across the Paris office
- Where necessary escalate the call, in a timely manner
- Keeping the end-user and other members of the IT Department informed of progress as appropriate
Technical Skills required:
- Microsoft Office 2010/2013- Word, Excel, Outlook & PowerPoint
- Microsoft Windows 7/10
- Microsoft Active Directory administration
- BES Server
- Mobile Device (iPad, Blackberry, iPhones, Android etc)
- Familiar of ITIL
Essential skills and experience:
- Methodical in approach to resolving end users issues.
- Good problem-solving skills.
- Team player.
- Good time management skills.
- Good communicator.
- Good telephone manner.
- Positive, enthusiastic and resilient manner - enjoys a challenge.
DUE TO THE VOLUME OF APPLICATIONS RECEIVED FOR POSITIONS IT MAY NOT BE POSSIBLE TO RESPOND TO ALL APPLICATIONS.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Webentwicklung, Sonstiges