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Support Analyst Application ETL SQL Oracle Unix/Linux Datawarehousing

Eingestellt von Scope AT Limited

Gesuchte Skills: Support, Oracle, Sql, Linux

Projektbeschreibung

Support Analyst Application ETL SQL Oracle Unix/Linux Datawarehousing ITIL

Our client is looking for an Application Support Analyst within the IS&D Finance IT department.

IT Systems & Development (IS&D) provides several l departments with IT Services and IT Applications to support the customer's business processes.

This consists of:
Support, Maintenance, Systems Implementations and Development. The majority of application support and project activities is done for the Wholesale Business production chain that includes all front-, mid- and Back Office departments and related risk management, Finance & Control and HR departments.

The Finance IT business line within IS&D provides IT services and systems to Finance & Control departments. This is being performed in a well-controlled, timely and cost effective manner.

The scope is defined as follows:
1. Finance IT is building and maintaining expertise on finance reporting systems, financial databases, general ledger systems and related systems (eg Peoplesoft GL, Informatica PowerCenter, Aptitude, Business Objects, Orsyp and internally developed Financial Data Warehouse).
2. Finance IT adds value by applying its expertise on the intersection of operations and IT.

On short notice, Finance IT is looking for an Application Support Analyst to strengthen our Application Support team. We are looking for a pro-active and eager new colleague who has substance and isn't afraid of taking a stand.

Role description
You will provide 2nd-line application and batch support for the Finance IT systems towards our customers in, London, Sydney, Hong Kong, Mumbai, New York and São Paulo and Santiago. You will monitor the production systems and identify and solve any incidents within the agreed time spans. When necessary, you will escalate issues to 3rd-line support (Finance IT Development) or reroute them to the support teams of other business lines.
You will also be involved in formulating requests for changes and you will grow towards an actively participation in projects. (Acceptance) testing and writing and updating procedural documentation will also be part of your daily work.
As we are expanding our support service window you will be asked to work early- and late shifts (7:00 - 18:00) as well as a week of on-call shifts for the evening-hours every 8 weeks and occasionally other out-of-office support.

Candidate profile

Education
HBO/WO (NL) preferably in Programming, Information Technology or Business Engineering.

Working experience
We are looking for a candidate who has at least 2 years working experience within functional and technical application support. We need you to be experienced with maintaining contacts with users. Preferably you have worked in the financial sector and have been using ETL tooling and large databases. Experience with working in an international environment is a pre. We also would like you to be familiar with ITILv3.

Personal qualities

To be able to be good at your job we are looking for someone with:
- Good analytical skills and very eager to learn a complex system
- Good communicative skills
- Thinking and sticking to structures, however allowing flexibility to adopt pragmatic solutions
- Able to perform in a stressful environment
- Flexible behaviour
- High stress tolerance
- Good English writing and speaking skills

Systems experience
- Experience with Oracle (required)
- Experience with/knowledge of Unix/Linux (preferred)
- Experience with ETL tools like Informatica PowerCenter, Microgen Aptitude (required)
- Knowledge of and experience with (financial) Data Warehousing concepts (required)
- Experience with SQL (required)
- Experience with Oracle PeopleSoft General Ledger in a production support role (preferred)
- Experience with Enterprise Scheduling Tools (Currently Orsyp $Universe) (preferred)
- Knowledge of and experience with finance reporting concepts (optional)

Projektdetails

  • Einsatzort:

    Utrecht, Niederlande

  • Projektbeginn:

    asap

  • Projektdauer:

    9 months +

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Scope AT Limited