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Support Analysis Rotating Shift
Eingestellt von CompuCom
Gesuchte Skills: Support, Sql, Client
Projektbeschreibung
OVERVIEW
- Triage issues directly from monitoring systems, internal personnel and/or from partners.
- Provide support via telephone, written correspondence, and electronic media.
- May act as technical lead and provide technical training, coaching, and mentoring to other engineers.
- May provide limited consulting to internal or external customers.
- May research technical documents and feature lists.
REQUIREMENTS
- 4 years' work related experience required.
- Experience working with Windows Server 2003-2008, Hyper-V
- Solid understanding of standard computer science concepts required
- Strong knowledge of personal computers and technical proficiency in relevant operating systems, applications, and/or languages required
- EXPERIENCE AND SKILLS MUST INCLUDE OPERATING SYSTEMS (COMMAND LINE, EVENT LOGS, ETC.), NETWORKING, IIS, AND SQL
- Strong analytical and organizational skills
- Excellent written and oral communication skills
- Ability to deal with the ambiguity associated with working in a fast paced and changing environment
- Ability to manage and deliver multiple project phases at the same time, and being able to manage ongoing operational issues with longer term strategic work
- Exceptional customer service, communication, problem solving, and technical writing skills required
- Must have sufficient technical depth to communicate with development and other internal organizations at a peer level
- Must have the ability to work independently or as part of a team
- Associate's degree in a technical field preferred, or an equivalent combination of education and experience required
- Rotating night shift/day shift schedule with on-call rotation on the weekends required
This contract position is expected to be 5-6 months in duration.
Projektdetails
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Einsatzort:
Redmond, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
5 - 6 months
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges