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Supply Chain Coordinator

Eingestellt von Harvey Nash IT Recruitment Switzerland

Gesuchte Skills: Sap, Sales

Projektbeschreibung

For our client in Fribourg we are looking for a Supply Chain Coordinator for a 6 month contract.

Place: Fribourg

Duration: Asap- 29.04.2018

Workload: 100%

- Education (minimum/desirable):

Minimum:

Commercial apprenticeship or equivalent

Preferred:

Bachelor in business administration with further education in Supply Chain and/or Business Engineering

Experience:

-5 years in Export Customer Service/order processing/trading operations.
- Have experience in International customer service/export operations handling.
- Business engineering project participation or management.

Languages:

-English, written and oral
-French and/or German an advantage
- Strong users of Outlook, word, excel.Experienced and advanced user in order processing in an ERP system (eg SAP, AS400, Oracle, )
- Strong knowledges in Sharepoint

What will the person be doing on a day to day basis? What are the repetitive tasksgive advice on specific order handling; analyze and solve incorrect transactions/orders/Invoices.
. troubleshooting in JDE or SAP related order processing problems (corrections, printing issues, inventory issues) of CSRs. Handle EDI errors and error reports of the inbound (EDI Customer orders) and outbound process (EDI ASN/Invoice files to customers).
. Master data maintenance
. Assist Finance department with sales update issues and failures; perform sales updates manually if required.
. Support the JDE or SAP users in the Plants and RDC's (APL owned inventories) on daily issues with sales orders (wrong status; incorrect transactions; order that are stuck; manipulate orders in case we have missing data, change order status manually).
. Assist IT Business Analystbug fixes
. Coordinates EDI-tests with affiliatesincluding new process set up in JDE or SAP
. Performs tests and write test scripts for new set-up and set-up changes in JDE system or SAP

B. PROJECT RELATED:

. Active participation in system or any process related projects assigned by the Group Leader or Management
. Assist CS Support Group Leader to evaluate and support Customer Service department requirements
. Proposes improvements in relation to process enhancements for the Customer Service department.
. Co-ordination and system training to new JDE or SAP users
. Co-ordination and trainings on newly implemented processes

2. CUSTOMER SERVICE REPRESENTATIVE SPECIAL FLOWS (JDE or SAP)

. Order handling for assigned countries/flows from receipt of order till final invoicing in order to secure smooth order processing
. Complaint handling
. Preparation and issue of Offers and Quotations for assigned countries
. Contact point for customers, plants, suppliers, banks, Area Managers, forwarders
. Establish and modify Customer Protocols and Commission Agreements

For more information, please contact:

Anna Chmura (see below)

Projektdetails

  • Einsatzort:

    Fribourg, Schweiz

  • Projektbeginn:

    asap

  • Projektdauer:

    Keine Angabe

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    SAP Entwicklung, Marketing/Vertrieb

  • Skills:

    sap, sales

Harvey Nash IT Recruitment Switzerland