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Supply Chain Coordinator
Eingestellt von Michael Bailey Associates - Munich
Gesuchte Skills: Support, Net
Projektbeschreibung
Demand and Order Flow Monitoring and Maintenance:
*Monitor and maintain correct system transactions related to order fulfillment process, to demand availability and accuracy and provide support to CPO's to improve.
*Control and maintain high data quality of order fulfillment and demand elements
*Ensure on time availability of outbound (complete and not blocked)
*Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow
*Monitor availability and accuracy of Net Requirements at SKU level for the customers assigned and provide necessary feedback to CPO for corrective action.
*Ensure proper and timely signal/feedback is provided to the customer to acknowledge receipt of request/issue raised.
*Provide guidance and system support to assigned customers for returns, write-off's, rebates and credit/debit notes according to the established SOPs and guidelines. Ensure requests are addressed in a timely manner, taking into account month-end/quarter-end/year-end financial timelines.
*Facilitate communication of customers and vendors in alignment with direct communication principles and ensure best practice customer relations to guarantee a high customer service level at all times.
*Strive for constant process and performance improvement by actively participating in cross-functional initiatives.
*Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
Supporting overall Supply Chain Activities
*Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
*Support the Brand Unit for Life Cycle activities, such as launch, change, transfer, pruning and divestment.
*Continuously develop knowledge of supply chain business cases.
*Provide additional support on SAP coaching of trainees, new associates and CPO Supply Chain associates, along with Business Process.
*Support set-up and implementation of Pharma Supply Chain initiatives and workshops across CPO's and Sites.
*Support organization of annual workshop with CPO's.
Escalation, Prioritization, Communication
*Act as a service provider for escalation issues for CPO's and/or PharmOps sites when necessary, connecting with relevant stakeholders (PharmOps, QA, W&D, Brand Units etc.,) to speed up system issue resolution.
*Support bottleneck supply issues, either long or short term with the aim of minimal bottleneck impact in collaboration with the Brand Units.
*Ensure prompt resolution of supply situations impacting the customers by acting as first point of escalation for assigned CPO's and/or Sites when necessary and expediting GOCA's through the system.
*Prioritization of deliveries in collaboration with Logistics Expert
Education: Formal education within Supply Chain required.
APICS certification
Languages: English - fluent written and spoken, German - preferred
Experience: Minimum 1-2 years experience in similar position/customer service
Cross functional experience within Production Site, CPO, Logistics - preferred
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
*Monitor and maintain correct system transactions related to order fulfillment process, to demand availability and accuracy and provide support to CPO's to improve.
*Control and maintain high data quality of order fulfillment and demand elements
*Ensure on time availability of outbound (complete and not blocked)
*Prepare and ensure availability of all relevant documentations and approvals needed to guarantee steadily product flow
*Monitor availability and accuracy of Net Requirements at SKU level for the customers assigned and provide necessary feedback to CPO for corrective action.
*Ensure proper and timely signal/feedback is provided to the customer to acknowledge receipt of request/issue raised.
*Provide guidance and system support to assigned customers for returns, write-off's, rebates and credit/debit notes according to the established SOPs and guidelines. Ensure requests are addressed in a timely manner, taking into account month-end/quarter-end/year-end financial timelines.
*Facilitate communication of customers and vendors in alignment with direct communication principles and ensure best practice customer relations to guarantee a high customer service level at all times.
*Strive for constant process and performance improvement by actively participating in cross-functional initiatives.
*Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
Supporting overall Supply Chain Activities
*Ensure compliance with GMP and regulatory requirements (including record management) and continuous improvement of quality relevant processes within area of responsibility.
*Support the Brand Unit for Life Cycle activities, such as launch, change, transfer, pruning and divestment.
*Continuously develop knowledge of supply chain business cases.
*Provide additional support on SAP coaching of trainees, new associates and CPO Supply Chain associates, along with Business Process.
*Support set-up and implementation of Pharma Supply Chain initiatives and workshops across CPO's and Sites.
*Support organization of annual workshop with CPO's.
Escalation, Prioritization, Communication
*Act as a service provider for escalation issues for CPO's and/or PharmOps sites when necessary, connecting with relevant stakeholders (PharmOps, QA, W&D, Brand Units etc.,) to speed up system issue resolution.
*Support bottleneck supply issues, either long or short term with the aim of minimal bottleneck impact in collaboration with the Brand Units.
*Ensure prompt resolution of supply situations impacting the customers by acting as first point of escalation for assigned CPO's and/or Sites when necessary and expediting GOCA's through the system.
*Prioritization of deliveries in collaboration with Logistics Expert
Education: Formal education within Supply Chain required.
APICS certification
Languages: English - fluent written and spoken, German - preferred
Experience: Minimum 1-2 years experience in similar position/customer service
Cross functional experience within Production Site, CPO, Logistics - preferred
Michael Bailey International is acting as an Employment Business in relation to this vacancy.
Projektdetails
Geforderte Qualifikationen
-
Kategorie:
IT Entwicklung, Sonstiges