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SQL Support Analyst
Eingestellt von Robert Walters - Sydney
Gesuchte Skills: Support, Sql
Projektbeschreibung
KEY RESPONSIBILITIES:
- Analysing system problems, recommending appropriate course of action, agreeing and implementing business and technical solutions
- Provide Business Hours support for Production Application systems
- Ensure that Incident, Problem and Change management processes are followed
- Develop and maintain systems documentation.
- Work proactively to ensure any problem areas are identified and fixed
- Follow escalation process as appropriate
- Assist with weekend maintenance activities as required in accordance with support processes.
KEY REQUIREMENTS:
ESSENTIAL SKILLS:
- 4+ years of IT experience with a minimum of 2 years in a similar support role.
- Experience with Microsoft SQL Server
- MS Office suite
- Experience in technical problem resolution, preferably in SQL based application environments
- Demonstrated customer service focus
- Excellent Communication skills (both written and verbal)
- Technical Support/Analysis experience in supporting small/medium time critical processing applications
- Possesses production support and time management skills
DESIRED SKILLS:
- ASP.NET experience
- Experience using tools within Microsoft Business Intelligent Development Studio
- MS Excel + MS Access
- Experience in Banking and Finance systems
- Experience in Accounting Systems
TO APPLY FOR THIS OUTSTANDING ROLE PLEASE CONTACT ROB WOLTER OR CLICK ON THE APPLY BUTTON BELOW.
Projektdetails
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Einsatzort:
Melbourne, Australien
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges