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Spa Receptionist

Eingestellt von The Mere Golf Resort and Spa

Projektbeschreibung

SPA RECEPTIONIST

KNUTSFORD

The Mere Resort is actively seeking a passionate and professional Health Club & Spa Receptionist who can provide the perfect welcome to all our guests and members on a daily basis, meeting all of their needs and providing a seamless check in experience. As a Spa Receptionist you will be based on the front desk of our state of the heart Health club and 5 bubble rated luxurious Spa.
The role
* To operate the telephones in a professional and friendly manner
* To have a full up to date knowledge of the Spa and its services.
* To handle all telephone calls promptly ensuring the customer sees a friendly and effective response
* To effectively process arrivals and departures of all customers making them feel comfortable and welcome
* To handle any customer complaints promptly and professionally demonstrating genuine care and concern.
* To complete all items on the daily checklists thoroughly and correctly
* To maximise selling opportunities by adding customer value at every opportunity.
* To handle customer and visitor enquiries or requests providing correct or accurate assistance or information which meets the customer needs.
* To develop a working knowledge of the Jonas Booking System
The Ideal Candidate
* Front of house experience is preferred
* Jonas or similar booking system experience is preferred
* A passion for the Health club & Spa Industry is essential.
If you wish to apply for the role of Spa Receptionist, please send a covering email & up to date CV detailing full career history via the link below.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

  • Kategorie:

    Sonstiges

The Mere Golf Resort and Spa