Dieses Jobangebot ist archiviert und steht nicht mehr zur Verfügung.
Vakante Jobangebote finden Sie unter Projekte.

Solutions Centre Analyst

Eingestellt von Alcami

Gesuchte Skills: Design, Oracle, Sql

Projektbeschreibung

- Large Program of Reform
- 6 Month Initial Term
- Sort After Location

A leading utilities firm located on the Eastern Seaboard of Australia requires a Solutions Centre Analyst to undertake high level analysis of complex problems and develops and/or recommends corrective action, identifies trends in related problems and identifies and resolves the root cause.

ROLE RESPONSIBILITIES:

- Manage data reliability and integrity of the various applications
- Populate the knowledge centre system
- Problem management - root cause analysis
- Manage database changes
- Design database queries/reports
- Approve change requests/change control
- Prepare MTL documentation
- Conduct analysis of incidents to provide solutions or escalate to Solutions Centre Manager as appropriate
- Document problems and check progress
- Responds to requests for solutions by providing information to enable problem resolution and promptly allocates unresolved

problems as appropriate.
- When directed by Service Delivery Manager - Solutions Centre

review system incidents and issues and identify possible
enhancements and changes to affected applications to reduce
future errors.
- Highlight recommendations/enhancements to the Service Delivery

Manager - Solutions Centre.  - Conduct periodic audits of system users and proactively manage issues with user security and access through agreed processes.
- Manage all application environments to include for example Development, Testing and Production.

REQUIRED SKILLS:

- Completed a recognised training qualification for IT(eg: Dip IT or MCSE)
- Gained experience as a competent administrator of Front End application management and Back End server environments.
- Has a high level of communication skills and takes an analytical approach to problem solving.
- Knowledge of IT and generic software tools and deeper knowledge and

understanding of multiple software applications used within own organisation. - Experience and knowledge in the management of SQL & Oracle databases with efficient.
- Capability to query and configure databases and associated applications.
- A solid understanding of ITIL methodologies used by Aurora for managing and implementing change to our application and server environments.
- Accreditation in ITIL V2 or V3 Foundation.

AN EXCELLENT DAILY RATE IS ON OFFER FOR THE SUCCESSFUL CANDIDATE.

PLEASE CALL MATTHEW IN SYDNEY FOR A CONFIDENTIAL DISCUSSION QUOTING REFERENCE NUMBER OR JUST HIT THE APPLY BUTTON BELOW.

Projektdetails

  • Einsatzort:

    Melbourne, Australien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Alcami