Solutions Architect Senior

Solution Architects are part of the Global Services organization and work directly with enterprise clients to deliver complex Payment and Risk Solutions. Solution Architects work with clients to strategically integrate client solutions into their web and/or Legacy environments.

Solution Architects have a broad responsibility that includes mentoring, some project management, technical leadership, application design and development, and cross-department communication. To be successful, Solution Architects possess a full understanding and demonstrated knowledge of Payment and Risk solutions, development methodologies, consulting best practices, and common web and application architectures.

This position requires excellent client management skills, development and technical skills, expertise with various web publishing environments and architectures, and documentation experience. Successful candidates will have a high energy level, experience within consulting and/or product development organizations, and the ability to communicate clearly and effectively with both business and technical audiences.

THIS POSITION WILL HAVE HEAVY CLIENT INTERACTION AND WILL REQUIRE UP TO 60% TRAVEL.

RESPONSIBILITIES:

- Work independently or lead large technical team with an enterprise customer to evaluate its Payment and Risk architecture and deliver the appropriate integration solutions.
- Work closely with customers and pre-sales team to manage and implement customer engagements, propose technically feasible solutions, and set accurate expectations on effort and timelines for integration.
- Establish success criteria and act as the single point of contact for the customer for all technical issues and technical deliverables.
- Provide consultative sales support including presentations to and meetings with prospective clients as well as proposal support to accurately determine time and cost implementations.
- Work closely with account managers, sales professionals, product management, and customer support to resolve technical issues that arise during customer engagements.
- Leverage extensive knowledge of industry standards and software development skills to make technical recommendations on complex problem resolution, always with an approach that utilizes repeatable, efficient processes and best practices.
- Act as a mentor and coach to consultants by sharing business or technical expertise.
- Ensure customer satisfaction through quality work and effective communication throughout projects.
- Track and document status and time spent on customer integrations.
- Participate in internal projects that help scale the organization, implement best practices, and improve our methodology and quality of integrations.
- Review technical quality of customer integrations

REQUIRED QUALIFICATIONS:

- 6-9 years of experience
- BS degree in CS, MIS, CIS required  
- Expert-level knowledge of application design and coding techniques, as well as a thorough understanding of installation, testing methodologies and troubleshooting techniques
- Experience 'owning' the design of a major/large component of an application or software architecture
- Solid understanding of web based and Object Oriented application architectures and techniques
- Fluency in Java
- Cross platform knowledge in Linux, Unix and Windows
- Solid understanding of enterprise database products (MySQL, Oracle, SQL Server or DB/2)
- Extensive knowledge of and hands-on experience with one or more of the following web technologies: J2EE application Servers (JBoss, WebLogic, WebSphere, etc.), EJB, Struts UI Framework, Tapestry, portals, etc.
- Strong communication (verbal frequent strategic interactions with high level clients
- Must have a logical and systematic approach to problem solving

DESIRED SKILLS:

- Payment and Risk Knowledge
- Credit Card and/or Electronic Check processing knowledge and/or expertise
- Bank/Processor Reconciliation knowledge and/or expertise
- Electronic Payment Fraud knowledge and/or expertise
- Extensive expertise in data-modelling and database design, UML, messaging
- Experience with Agile/Scrum development model
- CVS or AccuRev Version Control
- Maven
- Microsoft.NET, C/C++, Perl, PHP and/or Cold Fusion.
- Proficiency in the use of Microsoft Office
- Microsoft Project