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Solution Design Manager - Process Transformation - 6 Months - Edinburg

Eingestellt von Campion Willcocks Limited

Gesuchte Skills: Design, Support, Blueprint

Projektbeschreibung

SOLUTION DESIGN MANAGER - PROCESS TRANSFORMATION - 6 MONTHS - EDINBURGH

A top retail bank based in Edinburgh currently requires a Solution Design Manager to join a Banking Transformation Programme for an initial 6 month period.

ROLE OUTLINE

- To support the delivery of E2E design for bank wide initiatives required to realise the Bank's strategic objectives and influence and Bank's future direction and market position
- Undertake the Solution Design for own independent projects, with Stakeholder management
- To help drive innovation and shape the future transition state needs and capabilities requirements.

KEY RESPONSIBILITIES

Accountable for the support of high level and detailed design against initiatives, including mandatory managing awareness and impacts into other franchises.

- Collaborating with change and CIO teams, building effective relationships, to ensure delivery teams are part of the design journey to ensure the solution is understood and delivered
- Support the design of the right solutions by using customer insight, staff feedback and market insights, testing the proposed way forward with staff and customers to ensure it meets their needs
- Support the collaboration with business and technology architecture teams to identify pain points, shape journey's and identify the best way forward to meet the strategic goals of the initiative
- Provide support and input to drive the design to inform the required costs and benefits for the investment brief and business case
- Create the right solution that delivers to values and The Code, keeping the right outcome for customers front and centre whilst adhering to our risks and regulatory needs
- Work to ensure that the Design solutions meet strategy goals as well as Enterprise Wide goals and outcomes, collaborating with all franchises and business areas to do so
- Establish, manage & develop working relationships with the business and technology architecture leads, ensuring blueprint and solution design alignment to achieve customer and business outcomes
- Collaborate with colleagues within the Design team, change, CIO and operations to create an environment of continuous improvement to ensure customer centric design tools, techniques, principles and processes are industry leading
- Responsible for ensuring there are no brand/reputational risk activities as a result of activity within your workload

KEY SKILLS

- Solution Design Lead within FS - Essential
- Creation of business process
- Implementation experience - not delivery
- Transitional analysis
- Operating Models - in particular Target
- Change Management experience, understanding of business and technical architecture as well as understanding of financial planning and operational metrics
- Experience of designing customer centric solutions
- Experience of working in complex environments
- Experience of team working and stakeholder management
- Proven track record in the execution of business and technology strategy
- Ability to understand technical and business ideas
- Understanding of the future strategy and growth agenda of the business, with knowledge of the products and services offered
- Good communication and collaboration skills across all levels of the organisation
- Friendly and inclusive attitude towards colleagues and emphasis on team dynamics

Please note that, due to the high level of applications we receive, we are not able to provide individual responses. If you have not heard from us within 2 working days, please assume that you have not been successful on this occasion.

Campion Willcocks is an equal opportunities employer. Services advertised by Campion Willcocks are those of an employment business.

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Campion Willcocks Limited