Solution Architect - Telco/Brussels/Comms & Doc Management

SOLUTION ARCHITECT - TELECOMMUNICATIONS

My client, based in Brussels is looking for a Solution Architect for Customer communications and Document management.

The goal of customer communication and document management is to provide the capability of centrally managing the design and the processing of any communication to be sent externally through any channel (mail, SMS, letter, mobile, social media).

The Solution Architect will work in close collaboration with our domain experts, technical teams and internal business to review our current capability, define a future-oriented end to end solution architecture and elaborate the technical roadmap.

MAIN RESPONSIBILITIES:

- Understand, analyze and challenge the business needs
- Understand, analyze and challenge the technical challenges linked to a large organization
- Elaborate the end to end Solution Architecture
- Prospect the market for a solution fitting our needs (eg through an RFi)
- Elaborate the roadmap for implementation, including budget and timing
- Provide analysis for projects/initiatives on current solution
- Support the improvement plan on current solution

SKILLS

- Engineer in Telecommunications/IT or equivalent by experience
- Knowledge of Customer communication and Document management area
- Be acquainted with the application architecture in the BSS/OSS
- Strong analytical skills
- Acquainted to operational constraints in a large environment
- Experience in RFx is an asset
- Open minded and creative
- Result oriented
- Excellent communication skills
- Able to negotiate in order to resolve conflicts and drive to decisions.