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Software Support Engineer
Eingestellt von CompuCom
Gesuchte Skills: Support, Engineer
Projektbeschreibung
This job requires you to hit the ground running, learn quickly, and work on disparate and overlapping tasks. High Impact production issues often require coordination between multiple development, operations and support groups, so you get to experience a breadth of impact with various teams.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally developed code (Perl, Ruby, C/C++, JAVA), and analysing metrics. You will collaborate with multiple software development teams to enhance the robustness of current software and automating support processes for corporate systems.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
BASIC QUALIFICATIONS
- B.S. in Computer Science or a related field
- 2+ years overall development/technical support experience
- Object Oriented development experience in C++ and/or Java
- Experience in UNIX/Linux operating system
PREFERRED QUALIFICATIONS
- Other desired technical skills include Perl, Ruby, Oracle SQL, MySQL
- Proven ability to troubleshoot and identify the root cause of issues
- Demonstrated skill and passion for operational excellence
This contract position is expected to be 5 months in duration.
Projektdetails
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Einsatzort:
Seattle, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges