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Software Engineer in the Field of Service Management
Eingestellt von CERN
Gesuchte Skills: Engineer, Support, Engineering
Projektbeschreibung
Software Engineer in the field of Service Management
FUNCTIONS
As Software Engineer in the IT-DI-SM Section, you will:
- Implement and maintain Service Management processes in the CERN ITSM system.
- Develop, document and deploy integration to other systems.
- Take part in the day-to-day operational support.
- Plan, test and document new releases.
- Contribute to standardisation and automation of business workflows.
- Provide training and documentation to users.
QUALIFICATION REQUIRED
Master's degree in the field of Computing, or equivalent.
EXPERIENCE AND COMPETENCIES
The experience required for this post is:
- Demonstrated experience with a modern ITSM tool and a very good understanding of ITIL or similar best-practices framework for Service Management.
- Practical knowledge of a SOFTWARE DEVELOPMENT LIFE-CYCLE concept.
- Practical experience with relational database and Web technology.
- Familiarity with User and service support.
- Team work and collaborations, preferably within an international environment.
The technical competencies required for this post are:
- Database/repository design: very good understanding and experience with relational database technology.
- Programming/software development: extensive knowledge of Scripting languages, web services, software development processes and techniques.
- Testing: understanding of the concurrent life cycle process of engineering in order to measure and improve quality of software.
- Porting/software integration: understanding the principles of incremental and logical integration of components in order to create operational services.
ELIGIBILITY AND CLOSING DATE
Employing a diverse and international workforce is a CERN core value and central to our success. We welcome applications from all Member States irrespective of gender, age, disability, sexual orientation, race, religion or personal situation.
FOUNDED IN 1954 IN GENEVA, CERN THE EUROPEAN ORGANIZATION FOR NUCLEAR RESEARCH IS THE WORLD'S MOST ADVANCED FUNDAMENTAL RESEARCH INSTITUTE FOR PARTICLE PHYSICS. OVER THE LAST 50 YEARS, IT HAS BECOME A PRIME EXAMPLE OF INTERNATIONAL COLLABORATION WITH CURRENTLY 21 MEMBER STATES.
PLEASE NOTE THAT WE ONLY ACCEPT APPLICATIONS FROM CERN MEMBER STATE NATIONALS.
Read more about Employment Conditions
FUNCTIONS
As Software Engineer in the IT-DI-SM Section, you will:
- Implement and maintain Service Management processes in the CERN ITSM system.
- Develop, document and deploy integration to other systems.
- Take part in the day-to-day operational support.
- Plan, test and document new releases.
- Contribute to standardisation and automation of business workflows.
- Provide training and documentation to users.
QUALIFICATION REQUIRED
Master's degree in the field of Computing, or equivalent.
EXPERIENCE AND COMPETENCIES
The experience required for this post is:
- Demonstrated experience with a modern ITSM tool and a very good understanding of ITIL or similar best-practices framework for Service Management.
- Practical knowledge of a SOFTWARE DEVELOPMENT LIFE-CYCLE concept.
- Practical experience with relational database and Web technology.
- Familiarity with User and service support.
- Team work and collaborations, preferably within an international environment.
The technical competencies required for this post are:
- Database/repository design: very good understanding and experience with relational database technology.
- Programming/software development: extensive knowledge of Scripting languages, web services, software development processes and techniques.
- Testing: understanding of the concurrent life cycle process of engineering in order to measure and improve quality of software.
- Porting/software integration: understanding the principles of incremental and logical integration of components in order to create operational services.
ELIGIBILITY AND CLOSING DATE
Employing a diverse and international workforce is a CERN core value and central to our success. We welcome applications from all Member States irrespective of gender, age, disability, sexual orientation, race, religion or personal situation.
FOUNDED IN 1954 IN GENEVA, CERN THE EUROPEAN ORGANIZATION FOR NUCLEAR RESEARCH IS THE WORLD'S MOST ADVANCED FUNDAMENTAL RESEARCH INSTITUTE FOR PARTICLE PHYSICS. OVER THE LAST 50 YEARS, IT HAS BECOME A PRIME EXAMPLE OF INTERNATIONAL COLLABORATION WITH CURRENTLY 21 MEMBER STATES.
PLEASE NOTE THAT WE ONLY ACCEPT APPLICATIONS FROM CERN MEMBER STATE NATIONALS.
Read more about Employment Conditions
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Ingenieurwesen/Technik, Sonstiges