Software Application Engineer

SOFTWARE APPLICATION ENGINEER ROSWELL, GA 18 MONTH CONTRACT

At COMPUCOM, you re more than just a number. Our employee relationship managers support you throughout your engagement, provide career guidance and reemployment assistance. Join CompuCom!

The Software Engineer in this position will work with Vendors, Customers, Partners and internal Development Teams to remove roadblocks and bring cutting-edge cable products to market. The candidate will support and influence Software Developers during all phases of the development cycle including: feature definition, project setup, project execution, platform/software integration, tech support for go-to-market.

RESPONSIBILITIES WILL INCLUDE:

- Identifying and debugging build/networking/streaming/application/integration issues with drivers and the rest of the software stacks
- Providing technical consultation and hands-on assistance to Developers in areas of code development, testing and tuning of software apps
- Providing expertise to customers and contribute to software and hardware product development by providing technical feedback to product teams
- Working directly with customers on reproducing/resolving bugs and integration related issues
- Driving customer issues with internal teams to insure issues are addressed quickly and efficiently
- Setting up software development environments like installing/rebuilding SDKs from ISVs on top of the client software stack
- Working with hardware reference platforms, CMTSs, AV streamers, video and data headends, and various other communication and multimedia test equipment
- Documentation including release notes, customer communications, design collaterals

REQUIRED SKILLS/QUALIFICATIONS:

- Technical Degree with 1-2 years of experience and extremely good ability to learn quickly OR seasoned candidate with 5+ years experience
- Expertise with Linux OS, drivers and C/C++
- Ability to look at code, understand it, and possibly modify/enhance it
- Solid debugging skills, ability to replicate and root cause problems running complex software stacks on Embedded systems
- Experience working with service provider gateways and Settop Boxes (broadband data, networking, voice, media)
- Experience in broadband network communications
- Ability to work in a fast-paced, and interruption-driven environment
- Ability to support customers on a variety of disparate issues at the same time
- Ability to work well with others in a team environment
- Good communication and interpersonal skills

PREFERRED SKILLS:

- Knowledge of Comcast RDK, OCAP-RI, or CDI a huge plus
- Experience with GStreamer
- Knowledge of network protocols and stacks such as TCP, UDP, SNMP, IPv6, Gateway, L2 Switch, VLANs, etc.
- Knowledge of Cable related technologies such as DOCSIS, PacketCable, OpenCable, CableCard, DSG, and Conditional access headends such and Cisco (SA) and Motorola
- Experience with Audio and Video Technologies Experience in performance profiling and hotspots analysis
- Experience with bootloaders and board support packages

Weekend hours: No

Number of positions available: 1

Estimated hours per week: 40

% of travel required: 0

Telecommuting: No

Please include a daytime phone number where you can best be reached along with your Resume. Please also include a brief cover letter outlining your experience as related to this job requirement. CompuCom is an Equal Opportunity Employer. No 3rd party/recruiters please.

CompuCom, the leading IT outsourcing specialist, delivers IT your way. Our clients like working with us because they know that, with CompuCom, its all about you. Our unique ITSM strategy blends your data center, network, voice, and end user computing environments in an innovative fashion. This radically simplifies your IT, allowing you to focus on growing your business and serving your customers. We are highly regarded by worldwide and regional organizations alike for our pragmatic approach, best practices, and highly skilled workforce. This balance provides the perfect alternative to address the evolving challenges facing you, today and in the future. More than a trusted advisor, CompuCom is your trusted doer. To learn more, visit our website