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SME BACS Payments Incident Problem Management Banking London

Eingestellt von Alexander Ash Consulting Ltd

Gesuchte Skills: Support, Consultant

Projektbeschreibung

SME Support Payments Incident Problem Management Banking London. A Tier 1 global Bank requires an SME Support consultant with experience of Payments, Incident & Problem Management. You must have the following experience UK Payment Industry Knowledge, WMB/WMQ, WTX from development as well as infrastructure perspective, architectural, design and build understanding of Applications, understanding of Payment landscape.

You will work on the platform to support Incident and Problem Management and you will be accountable for driving the end to end technical resolution of Severity 1 and code Red incidents and the identification of their root causes. Working with incident management.

- Work to minimize time required to restore impacted service
- Operate on a 24 x 7 basis until failure risk is eliminated and exit criteria has been satisfied
- Direct other resources (L2 SME) towards identifying and resolving the incident
- Support SD in the management of infrastructure related incidents to accelerate resolution and minimize impact on internal and external customers.
- Work with teams to establish root cause analysis of problems/incidents
- Document and communicate lessons learned to support learning and drive continuous improvement

Projektdetails

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Alexander Ash Consulting Ltd