Vakante Jobangebote finden Sie unter Projekte.
SME BACS Payments Incident Problem Management Banking London
Eingestellt von Alexander Ash Consulting Ltd
Gesuchte Skills: Support, Consultant
Projektbeschreibung
You will work on the platform to support Incident and Problem Management and you will be accountable for driving the end to end technical resolution of Severity 1 and code Red incidents and the identification of their root causes. Working with incident management.
- Work to minimize time required to restore impacted service
- Operate on a 24 x 7 basis until failure risk is eliminated and exit criteria has been satisfied
- Direct other resources (L2 SME) towards identifying and resolving the incident
- Support SD in the management of infrastructure related incidents to accelerate resolution and minimize impact on internal and external customers.
- Work with teams to establish root cause analysis of problems/incidents
- Document and communicate lessons learned to support learning and drive continuous improvement
Projektdetails
-
Einsatzort:
London, Vereinigtes Königreich
-
Projektbeginn:
asap
-
Projektdauer:
6 months
- Vertragsart:
-
Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
-
Kategorie:
Organisation/Management, Sonstiges