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SMC Engineer - ITSM

Eingestellt von Datasource Computer Employment

Gesuchte Skills: Engineer, Javascript

Projektbeschreibung

SMC ENGINEER - ITSM TOOL SUITE 8.1 WITH OTHER ITSM TOOLS INCLUDING KINECT DATA, SCCM, SCORCH, SCOM.

SKILLS/EXPERIENCE:

- Experience with a full life cycle implementation of Remedy ITSM Tool Suite V8.1 with and strong application architectural and foundational knowledge of the Remedy Applications.
- Must have a holistic approach to ITSM Tool Suite 8.1 application development and be familiar with how the various modules work both together and separately.
- Proficient in customizing and implementing ITSM Tool Suite 8.1 Service Request Catalog (SRC) and request fulfillment modules. Kinetic Data experience is a positive.
- Involvement with integrating ITSM Tool Suite 8.1 with other ITSM tools including Kinect Data, SCCM, SCOrch, SCOM.
- Strong interpersonal skills and be able to work independently as well as in a team environment. This includes working with clients to compile requirements for future application development cycles.
- Proficient in all ITSM Tool Suite 8.1 modules, specifically:
- Incident Management
- Problem Management
- Change Management
- Request Fillfilment
- Service Request Catalog
- Configuration Management
- Knowledge management
- Strong working knowledge in the following areas within ITSM Tool Suite 8.1:
- Queries, Forms and reports
- JavaScript
- Display Screens & Options
- Link Files
- Scripts, Wizards, Events & Triggers
- Web Services
- Administration (Roles, Tasks, Profiles, Groups, maintenance, etc.)
- ITIL 2011 Foundation certification and ITIL Intermediate certifications and Remedy Certification Training
- Bachelor's degree and 6+ years of related experience.

RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own. For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you £300!

Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!

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Projektdetails

  • Einsatzort:

    Belgien

  • Projektbeginn:

    asap

  • Projektdauer:

    6 months

  • Vertragsart:

    Contract

  • Berufserfahrung:

    Keine Angabe

Geforderte Qualifikationen

Datasource Computer Employment