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SMC Engineer - ITSM
Eingestellt von Datasource Computer Employment
Gesuchte Skills: Engineer, Javascript
Projektbeschreibung
SMC ENGINEER - ITSM TOOL SUITE 8.1 WITH OTHER ITSM TOOLS INCLUDING KINECT DATA, SCCM, SCORCH, SCOM.
SKILLS/EXPERIENCE:
- Experience with a full life cycle implementation of Remedy ITSM Tool Suite V8.1 with and strong application architectural and foundational knowledge of the Remedy Applications.
- Must have a holistic approach to ITSM Tool Suite 8.1 application development and be familiar with how the various modules work both together and separately.
- Proficient in customizing and implementing ITSM Tool Suite 8.1 Service Request Catalog (SRC) and request fulfillment modules. Kinetic Data experience is a positive.
- Involvement with integrating ITSM Tool Suite 8.1 with other ITSM tools including Kinect Data, SCCM, SCOrch, SCOM.
- Strong interpersonal skills and be able to work independently as well as in a team environment. This includes working with clients to compile requirements for future application development cycles.
- Proficient in all ITSM Tool Suite 8.1 modules, specifically:
- Incident Management
- Problem Management
- Change Management
- Request Fillfilment
- Service Request Catalog
- Configuration Management
- Knowledge management
- Strong working knowledge in the following areas within ITSM Tool Suite 8.1:
- Queries, Forms and reports
- JavaScript
- Display Screens & Options
- Link Files
- Scripts, Wizards, Events & Triggers
- Web Services
- Administration (Roles, Tasks, Profiles, Groups, maintenance, etc.)
- ITIL 2011 Foundation certification and ITIL Intermediate certifications and Remedy Certification Training
- Bachelor's degree and 6+ years of related experience.
RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own. For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you £300!
Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!
(c) Copyright Datasource Computer Employment Limited 2015.
SKILLS/EXPERIENCE:
- Experience with a full life cycle implementation of Remedy ITSM Tool Suite V8.1 with and strong application architectural and foundational knowledge of the Remedy Applications.
- Must have a holistic approach to ITSM Tool Suite 8.1 application development and be familiar with how the various modules work both together and separately.
- Proficient in customizing and implementing ITSM Tool Suite 8.1 Service Request Catalog (SRC) and request fulfillment modules. Kinetic Data experience is a positive.
- Involvement with integrating ITSM Tool Suite 8.1 with other ITSM tools including Kinect Data, SCCM, SCOrch, SCOM.
- Strong interpersonal skills and be able to work independently as well as in a team environment. This includes working with clients to compile requirements for future application development cycles.
- Proficient in all ITSM Tool Suite 8.1 modules, specifically:
- Incident Management
- Problem Management
- Change Management
- Request Fillfilment
- Service Request Catalog
- Configuration Management
- Knowledge management
- Strong working knowledge in the following areas within ITSM Tool Suite 8.1:
- Queries, Forms and reports
- JavaScript
- Display Screens & Options
- Link Files
- Scripts, Wizards, Events & Triggers
- Web Services
- Administration (Roles, Tasks, Profiles, Groups, maintenance, etc.)
- ITIL 2011 Foundation certification and ITIL Intermediate certifications and Remedy Certification Training
- Bachelor's degree and 6+ years of related experience.
RECOMMEND A FRIEND: If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with a 'thank you' of our own. For every colleague you refer who then starts a role through Datasource either Contract or Permanent, we will send you £300!
Hit the 'Apply now' button to apply and to discuss this role further. We will be delighted to hear from you!
(c) Copyright Datasource Computer Employment Limited 2015.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Webentwicklung, Ingenieurwesen/Technik