Skype for Business System Administrator

Experis is the global leader in professional resourcing and project-based workforce solutions.

Our suite of services range from interim and permanent recruitment to managed services and consulting, enabling businesses to achieve their goals. We accelerate organisational growth by attracting, assessing and placing specialised professional talent.

On behalf of our client, a leading bank in Zürich, we are looking for a System Administrator Skype for Business with proven experience in Skype for Business, Lync and Verba/Vantage. Are you a passionate System Administrator Skype for Business who is looking for a new and exciting challenge?

If yes, then please have a look at the details below:

Main responsibilities:

- This role is required to ensure and improve stability of the Skype for Business infrastructure, and to support the Skype for Mobile collaboration-infrastructure as well as Client Media Recording CMR Verba/Vantage
- Manage the quality, reliability, capacity, performance and configuration of the regional/global Lync Enterprise Voice estate
- Capacity management in Skype 2015, Verba voice recording and Actiance Vantage estate and Integration of Lync Edge services (Federation, Web Conferencing and Mobile Collaboration)
- Responsibility to manage and deploy the instrumentation required to actively run the service reliability and quality as well as the integration of Lync with Exchange (Unified Messaging) and Video Conferencing platform (Cisco)
- Troubleshoot end to end infrastructure including compliance stack (Actiance and Verba)
- Change and release testing and implementation
- Review CDR and QoE reports to manage service quality and end user experience
- Ensuring 2nd level support to other departments and consistency with other regions (AMER/EMEA/APAC)

The skills and experience needed for these positions are:

- At least 3 years' experience in supporting a complex Microsoft Lync UC environment including Scripting skills (PowerShell)
- Strong Microsoft Lync and Enterprise Voice experience (preferred Lync 2013 or Skype for Business) in design and operation as well as Lync Client and Server experience
- Solid knowledge in generating Lync reports
- Good analytical and problem-solving skills
- Strong troubleshooting background
- Proactive team player
- Fluent English

Desired Skills and Qualifications:

- Experience with Verba 9 Collaboration Recording
- Know-how of telecommunications infrastructure focusing on IP Telephony technologies, Avaya Session Manager and CISCO VCS Video Conferencing integration
- Experience with ACMEPacket SBCs and Knowledge of enterprise WAN concepts, load balancing and hardware components
- Strong knowledge and experience in supporting technologies like: Exchange 2010 and Active Directory, Experience with enterprise messaging and Exchange UM integration
- Networking knowledge (Routing, VLAN, DNS, Proxies) and protocols (SIP, TCP) Security knowledge (Firewall)

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Thu Barany.