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Short Term Disability Case Manager
Eingestellt von Synectics
Gesuchte Skills: Support, Client
Projektbeschreibung
- Use experience and knowledge to manage both disability and leave claims.
- Provide total claim management.
- Obtain and review updated medical evidence for claim decisions.
- Review guidelines for eligibility.
- Compose and send communications to employers and employees within appropriate time frames.
- Assure customer service with client companies and claimants.
- Provide support for all assigned accounts working by set time frames to meet quality assurance and client performance guarantees.
- Resolve problems within scope of authority, while bringing others to the attention of their manager.
- Provide support to Intake/Customer Service team as needed in the Call Center.
SKILLS:
- Strong oral and written communication skills to interact with claimants clearly, concisely, and persuasively.
- Knowledge of the Family Medical Leave Act of 1993.
- Knowledge of MDA Guidelines.
- Basic knowledge of medical terminology.
- Ability to interact professionally with a diverse group (executives, managers, legal, and subject matter experts).
- Ability to self-motivate.
- Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
- Ability to work in a face-paced environment with short deadlines.
- Ability to demonstrate teamwork by dealing effectively with and mentoring other individuals within the organization.
- Must have a High School Diploma, and 1-3 years of customer service experience.
- Medical Certification is desired
- Bachelor's Degree is desired
- 1-3 years of Disability or Leave experience is desired
Projektdetails
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Einsatzort:
Orlando, Vereinigte Staaten
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Projektbeginn:
asap
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Projektdauer:
Keine Angabe
- Vertragsart:
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Berufserfahrung:
Keine Angabe
Geforderte Qualifikationen
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Kategorie:
IT Entwicklung, Sonstiges