SFDC CRM Process Developer

SKILLS: CRM SALES AND MARKETING ACCOUNT MANAGEMENT PROCESS SFDC POWERPOINT VISIO QPR OPPORTUNITY MANAGEMENT BUSINESS PLANNING SELL PLANNING AND EXECUTION TECHNICAL SALES PLANNING MASTER DATA MANAGEMENT PRINCIPLES CHANNEL PROCESS AND STRATEGY MARKETING DEVELOPMENT AND FUND PROCESS

POSITION: SFDC CRM PROCESS DEVELOPER

DURATION: 6 MONTHS +

Location: Espoo, Finland

JOB DESCRIPTION

- 8 - 10 YEARS OF DEEP OPERATIONAL KNOWLEDGE IN SALES AND MARKETING WAY OF WORKING
- SHOULD HAVE GOOD UNDERSTANDING AND WORKING KNOWLEDGE OF ACCOUNT MANAGEMENT PROCESS AND PRINCIPLES.
- A DEEP KNOWLEDGE ON DEVELOPING ACCOUNT MANAGEMENT PROCESS FOR ANY CPG CUSTOMER IS PREFERRED
- OUT OF OVERALL EXPERIENCE, 2 - 3 YEARS OF EXPERIENCE AND GOOD UNDERSTANDING OF SFDC TECHNOLOGY IS MUST
- ABILITY TO UNDERSTAND COMPLEX BUSINESS NEEDS AND REQUIREMENTS AND TRANSLATE THESE TO PROCESS PRINCIPLES, PROCESS DOCUMENTATION, CONCEPT DOCUMENTATION
- ABILITY TO THINK STRATEGIC (SEE THE BIG PICTURE) AND MODEL TACTICALLY (OPERATIONAL REALITY)
- LEAN EXPERTISE IN MODELLING VALUE ADDS PROCESSES. PROCESS DEVELOPMENT SKILLS, POWERPOINT, VISIO, QPR
- GRAPHICAL USE CASE DEVELOPMENT SKILLS
- REQUIREMENTS DESCRIPTIONS, IDEALLY ACCEPT IT EXPERIENCE
- CONCEPT DOCUMENTATION SKILLS
- GOOD COMMUNICATION SKILL IS MUST
- ABILITY TO UNDERSTAND INFORMATION MODELS, TOOL ARCHITECTURE MODELS, DETAILED SWIM LANE BASED PROCESS MODELS
- TO CREATE BUSINESS REQUIREMENTS AND USE CASES BASED CONCEPT DOCUMENT FOR THE SALES PROCESS AREAS IN GENERAL AND BELOW ONES IN PARTICULAR
- ACCOUNT MANAGEMENT PROCESS
- OPPORTUNITY MANAGEMENT
- JOINT BUSINESS PLANNING PROCESS
- SELL PLANNING AND EXECUTION PROCESS
- TACTICAL SALES PLANNING PROCESS
- MASTER DATA MANAGEMENT PRINCIPLES AND PRACTICES
- CHANNEL PROCESS AND STRATEGY
- MARKETING DEVELOPMENT FUND PROCESS