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Sevicenow Architect
Eingestellt von Morgan McKinley
Gesuchte Skills: Support, Design
Projektbeschreibung
SENIOR SERVICENOW ARCHITECT
BACKGROUND
The client has an initiative to transform its IT Service Management implementation on their ServiceNow platform and are looking for an architect who has a wealth of architecture/solution design experience on the platform.
SUMMARY OF REQUIREMENTS
The position offered is for a ServiceNow Architect who has worked with the ServiceNow product for the last 4-5 years, has 8 years' experience of ITSM technologies/processes, and overall IT experience of at least 12 years
- The ServiceNow Architect will provide analysis support and be responsible for the review of business processes and customer use cases to support process improvement, automation and service development efforts
- Understands technical and functional design requirements for ServiceNow
- Should be able to design high level technical solutions for ServiceNow
- Architect Integrations with ServiceNow using LDAP, SSO, Mid server, web-services, Email and other relevant technologies
- Should be able to create prototypes/proof of concepts
- Understands the necessity of and contributes to coding standards
- Experience with Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Service Requests and SLM
- Experience with ServiceNow Content Management System
- Understands and is able to configure and manage the workflow engines, UI Actions/UI policy/Access Control Lists etc.
- Extensive Server Side Scripting experience
- Used ACL's for controlling the security mechanism in ServiceNow
- Experience with web technologies/AJAX
- Developing composite service requests within the Service Catalog application
- Experience in different Integrations using web-services/MID Server etc.
- Configuring complex reports
- Understanding and debugging system logs
KEY RESPONSIBILITIES
- Lead architecture and solution design review and development for new and existing initiatives
- Information gathering activities such as surveying, analysing and evaluating processes, products and services, by using a variety of internal and/or external data
- Determine required solutions and assist in implementations
- Document as is and to be processes and business requirements documents
- Support project management tasks in the areas of quality control and task management
- Work with internal customer groups on use case documentation
- Support business case development work
- Coordinate work with other development teams/individuals
Morgan McKinley is acting as an Employment Business in relation to this vacancy.
BACKGROUND
The client has an initiative to transform its IT Service Management implementation on their ServiceNow platform and are looking for an architect who has a wealth of architecture/solution design experience on the platform.
SUMMARY OF REQUIREMENTS
The position offered is for a ServiceNow Architect who has worked with the ServiceNow product for the last 4-5 years, has 8 years' experience of ITSM technologies/processes, and overall IT experience of at least 12 years
- The ServiceNow Architect will provide analysis support and be responsible for the review of business processes and customer use cases to support process improvement, automation and service development efforts
- Understands technical and functional design requirements for ServiceNow
- Should be able to design high level technical solutions for ServiceNow
- Architect Integrations with ServiceNow using LDAP, SSO, Mid server, web-services, Email and other relevant technologies
- Should be able to create prototypes/proof of concepts
- Understands the necessity of and contributes to coding standards
- Experience with Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Service Requests and SLM
- Experience with ServiceNow Content Management System
- Understands and is able to configure and manage the workflow engines, UI Actions/UI policy/Access Control Lists etc.
- Extensive Server Side Scripting experience
- Used ACL's for controlling the security mechanism in ServiceNow
- Experience with web technologies/AJAX
- Developing composite service requests within the Service Catalog application
- Experience in different Integrations using web-services/MID Server etc.
- Configuring complex reports
- Understanding and debugging system logs
KEY RESPONSIBILITIES
- Lead architecture and solution design review and development for new and existing initiatives
- Information gathering activities such as surveying, analysing and evaluating processes, products and services, by using a variety of internal and/or external data
- Determine required solutions and assist in implementations
- Document as is and to be processes and business requirements documents
- Support project management tasks in the areas of quality control and task management
- Work with internal customer groups on use case documentation
- Support business case development work
- Coordinate work with other development teams/individuals
Morgan McKinley is acting as an Employment Business in relation to this vacancy.
Projektdetails
Geforderte Qualifikationen
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Kategorie:
Medien/Design, Sonstiges